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Macbook issues with registering and adding new listings

This topic contains 7 replies, has 4 voices, and was last updated by  Helen Leach 5 years, 8 months ago.

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  • August 28, 2018 at 5:39 pm #444384

    Helen Leach
    Lifetime Member
    Post count: 42

    Hi oh-wise-ones,
    I appear to have issues with users who use MacBooks as they are unable to register as a new user or add a new listing. Anyone have any suggestions??

    I am using UsersWP as well and GD as I like the redirect functionality after registration. Would this cause any issues?

    In addition, I have asked my friendly Macbook user if their Safari was up to date (it is) and they have tried on their Chrome and still no joy… Microsoft users have no troubles it appears…

    Cheers,
    Helen

    August 28, 2018 at 10:18 pm #444404

    Guust
    Moderator
    Post count: 29970

    I asked the developers to have a look at your question. Thanks

    August 29, 2018 at 6:52 am #444433

    Alex Rollin
    Moderator
    Post count: 27815

    Please share the URL so we can give a try to recreating the issue.

    If you would like us to take a look at the settings please also share WP ADMIN and FTP access in a pivate reply.

    August 29, 2018 at 12:24 pm #444474

    Helen Leach
    Lifetime Member
    Post count: 42
    This reply has been marked as private.
    August 29, 2018 at 1:52 pm #444494

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please also provide wp-admin details as previously requested.

    Thanks,

    Stiofan

    August 29, 2018 at 2:00 pm #444496

    Helen Leach
    Lifetime Member
    Post count: 42
    This reply has been marked as private.
    August 29, 2018 at 5:23 pm #444524

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Helen,

    This is a strange one, the symptoms seem to be that the recaptcha just keeps loading and loading. It seems to be related to the wp-embed script and safari, a few people have been reporting recaptcha issues over the last few days, i think its a change they have made and i guess we will have to wait for them to fix it: https://www.google.co.uk/search?q=Cannot+read+property+%27secret%27+of+null+site:wordpress.org

    Thanks,

    Stiofan

    August 30, 2018 at 6:46 am #444611

    Helen Leach
    Lifetime Member
    Post count: 42

    Hi Stiofan
    I have deactivated the reCaptcha and yes that is certainly the cause of the troubles. I will await for Google to sort themselves out and let them know that I too have these issues.

    Thank you for all your help,
    Helen

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