Map Bubbles Not Working

This topic contains 11 replies, has 5 voices, and was last updated by  Yael 5 years, 10 months ago.

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  • February 14, 2019 at 12:27 am #468772

    Ronny
    Full Member
    Post count: 40

    Hi there, I’ve just noticed my map bubbles have stopped working. If you click on any one here you’ll see it tries to load and fails each time.

    https://www.farmstayplanet.com/all-listings-map-search/

    Any ideas??

    February 14, 2019 at 12:40 am #468776

    Kor
    Moderator
    Post count: 16516

    Hi Ronny,

    Thanks for your post. I’ve just inspected your Website and I’m able to see the issue you had there. Could you try deactivating all non-gd plugins one by one and see if it fixes the issue you had there?

    Thanks

    February 14, 2019 at 1:05 am #468782

    Ronny
    Full Member
    Post count: 40

    Hi Kor, thanks for the quick reply! I should have mentioned I had already deactivated all the plugins before but with the same result.

    One thing I’ve just noticed now is that the bubbles work fine when I change the Select Maps API to Open Street Map Api. i.e. it’s only an issue when using the Google Maps Api.

    My Google Maps Key is up to date and otherwise working.

    February 14, 2019 at 1:09 am #468783

    Kor
    Moderator
    Post count: 16516

    Hi Ronny,

    Thanks for your reply. Could you share your Website WP admin access here in private reply so that we could check on it?

    Thanks.

    February 14, 2019 at 1:18 am #468785

    Ronny
    Full Member
    Post count: 40
    This reply has been marked as private.
    February 14, 2019 at 9:36 am #468833

    Kor
    Moderator
    Post count: 16516

    Hi Ronny,

    Thanks for your reply. I will forward to this a developer for further assistance.

    For Devs : Issue on happens on Google Map

    Thanks!

    February 14, 2019 at 11:47 am #468859

    Maciej Miłosz
    Free User
    Post count: 1

    I have the same problem, markers work correctly on OSM and on Google API no longer. Does anyone know the solution to the problem?

    February 14, 2019 at 2:36 pm #468897

    Kiran
    Moderator
    Post count: 7069

    Hello,

    This has been fixed and will be in next release. Recent changes by Google affected the GeoDirectory maps.

    Patch available here: https://github.com/GeoDirectory/geodirectory/pull/479/commits/9efe68ba22022431ed28360be5d62a0e61f4fe19

    Kiran

    February 14, 2019 at 3:19 pm #468911

    Yael
    Lifetime Member
    Post count: 13

    Thanks Kiran!
    When will be the next release? What should I do on my website in order to fix the issue?

    February 14, 2019 at 4:43 pm #468950

    Ronny
    Full Member
    Post count: 40

    Hi Yael, I’ve switched to OSM at the moment which is perfectly adequate, and actually I think the map bubbles display better on OSM. I don’t know about yours but with Google Maps on my site the info and the photo inside the bubbles always seemed a bit squashed.

    February 15, 2019 at 7:48 am #469102

    Kiran
    Moderator
    Post count: 7069

    Hello There,

    There is an update in round infoWindow by Google recently and this caused this issue. We have already released GeoDirectory v1.6.38 with fix.

    Please update and let us know.

    Kiran

    February 15, 2019 at 7:57 am #469104

    Yael
    Lifetime Member
    Post count: 13

    I’ve run the update and it’s working great now.
    Thank you very much!

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