Map Issue – "No Records Found"

This topic contains 8 replies, has 3 voices, and was last updated by  Guust 9 years, 11 months ago.

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  • #27609

    crperrin
    Free User
    Post count: 5

    Trying to get my WordPress site up and running but ran into an issue when adding the GeoDirectory plugin to my Sahifa theme.

    When adding a business listing, it says “No Records Found – Sorry, no record were found. Please adjust your search criteria and try again.” when looking at the map view. I tried loading one from the back-end and submitting one from the website itself.

    For some reason its adding “Bristol, Tennessee” on the listing even though it’s not on the individual listing. Could that be throwing it off? I made Bristol, Tennessee the DEFAULT LOCATION in the GeoDirectory -> Set Default Location. That’s the only place I could think it’s happening but it’s a required field.

    #27622

    Paolo
    Site Admin
    Post count: 31206

    hi,

    would you please provide URL and wp dmin credentials in a private reply (only staff can read)?

    We will look into your settings and let you know asap!

    Thx

    #27623

    crperrin
    Free User
    Post count: 5
    This reply has been marked as private.
    #27626

    Paolo
    Site Admin
    Post count: 31206

    hi,

    this user doesn’t seem to have admin privileges.

    Can access the dashboard.

    Let us know,

    Thx

    #27627

    crperrin
    Free User
    Post count: 5

    Updated.

    #27640

    crperrin
    Free User
    Post count: 5
    This reply has been marked as private.
    #27642

    Guust
    Moderator
    Post count: 29970

    You need to set your permalinks to postname, I ve done that for you.
    http://docs.wpgeodirectory.com/dos-and-donts/
    You might want to review your map icons.

    #27644

    crperrin
    Free User
    Post count: 5
    This reply has been marked as private.
    #27646

    Guust
    Moderator
    Post count: 29970

    With the core plugin, you can only have one city.
    If you want to add listings in other places, you will need the MultiLocations addon: https://wpgeodirectory.com/addons/multilocation/

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