Map Issues & User Sign Up / Log In issues

This topic contains 10 replies, has 4 voices, and was last updated by  Paolo 7 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #337581

    Jeanine Heller
    Buyer
    Post count: 15

    Hi there

    It may be easiest for me to provide you with login details privately so you can see the issue and hopefully resolve.

    1. The maps aren’t loading — where the map is to appear there’s an error message stating an issue w/ the javascript. I installed the map API plugin you previously suggested, however this has not resolved the issue. Please help.

    2. The /wp_admin log in page isn’t available since it appears to redirect to /gd_login which ends in an error page

    3. The user sign up / list a place has a similar error as admin login

    #337583

    Jeanine Heller
    Buyer
    Post count: 15

    Link to website: http://www.getweed.delivery

    #337635

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you don’t need to install any plugin and you can disable it. That plugin is for themes and plugins that failed to add option for an API key. GeoDirectory has all that built in.

    Please generate a Google Maps Api Key in GeoDirectory >> Design >> Map >> Generate API Key.

    Make sure you are logged in to your Google account.

    If you provide admin credentials in a private reply (only staff can read) we will check the other problems reported.

    Thanks

    #337645

    Jeanine Heller
    Buyer
    Post count: 15
    This reply has been marked as private.
    #337667

    Jeanine Heller
    Buyer
    Post count: 15

    Also attached images of login / new user registration issue

    #337744

    Jeanine Heller
    Buyer
    Post count: 15

    Also purchased new theme — could you log in and take a look — i”m having issues

    #337828

    Guust
    Moderator
    Post count: 29970

    1. I added a temporariry API key at GD > Design > Map so you can see the maps.
    Please replace with your own, because my key might stop working.
    Step through https://wpgeodirectory.com/docs/add-google-api-key/

    2. http://www.getweed.delivery/gd-login/ is working all fine when not logged in.
    http://www.getweed.delivery/wp-admin correctly redirects to http://www.getweed.delivery/wp-login.php when not logged in.

    3. I had no trouble registering but there seems to be an issue with the maps displaying on the Add Listing page to normal users. The map displays fine for admin, but not for new users ….
    I’ll hand that to the developers.

    4. Why do you say the CSV import does not work? What happens? Can you post the CSV you are trying to upload?

    Thanks

    #337864

    Giri
    Expired Member
    Post count: 3155

    Hi there,

    You seems like enabled “Admin only” option for address.

    Thats why map only working for admins.

    I have disabled that option in custom fields section.

    Map working now for subscribers.

    Thanks

    #338276

    Jeanine Heller
    Buyer
    Post count: 15

    Hi there

    I followed your instructions precisely and put in my new API key — this led to the maps no longer displaying and reverting back to the issue w/ Javascript.

    #338280

    Jeanine Heller
    Buyer
    Post count: 15

    Nevermind I fixed it — the error which is just my own general misreading was I was actually typing in “*.mysite.com/*” rather than “*.getweed.delivery/*” — it may be helpful, as I bet others are doing a similar goof — to note that the user is to replace mysite with their own url since the default from google is something different (other than mysite) …

    Also can you look at my account w/ GD and let me know what it is I purchased? I’m confused what it is and how to incorporate those features into my site…

    Thank you

    #338283

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    at the moment you purchased the GeoDirectory Theme Framework that doesn’t add anything in terms of features to GeoDirectory. It’s a template and only provide styling options.

    Adding new features, that’s done through the add-ons:

    https://wpgeodirectory.com/downloads/category/addons/

    Thank you

Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount