Map no longer zooming in on 'near-me' location?

This topic contains 23 replies, has 4 voices, and was last updated by  Stiofan O’Connor 9 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #58644

    ttkadmin
    Expired Member
    Post count: 65

    Hi – prior to today whenever you clicked the ‘What’s Near Me’ button on my map it would automatically zoom in to your location and show the listings. Now it’s stopped doing that (I haven’t changed any of the settings), the listings still appear below the map (distance order) but the map no longer zooms in and stays at the country-wide level?

    (Using GD version 1.5.3)

    Thanks

    #58645

    ttkadmin
    Expired Member
    Post count: 65

    *Sorry – Noticed I posted this under GD Plugin bugs but I have no idea if it is or not!

    #58649

    Guust
    Moderator
    Post count: 29970

    Can you post your URL please? (you can do that in a private reply if you like).

    #58700

    ttkadmin
    Expired Member
    Post count: 65
    This reply has been marked as private.
    #58701

    Guust
    Moderator
    Post count: 29970

    Works fine for me (I am near Brisbane). You have to make sure you allow your browser to share your location.

    Sounds like a local caching issue, try deleting your stored geolocation approval:
    https://wpgeodirectory.com/docs/faqs/how-can-i-clear-geo-location-settings/

    #58713

    ttkadmin
    Expired Member
    Post count: 65

    Hi Guust – have cleared the cache and have tried on different devices and computers but it’s still not working? So when you tried, did your map zoom into the Brisbane area? Mine just stays on the whole of Australia even though the listings underneath are in distance order to my location. This used to work perfectly fine before so it’s starting to annoy me as I don’t know what’s changed…

    Cheers

    #58724

    Guust
    Moderator
    Post count: 29970

    Did you also clear your cookies and the geolocations as per https://wpgeodirectory.com/docs/faqs/how-can-i-clear-geo-location-settings/?
    The map recenters fine for me, see image.

    #58833

    ttkadmin
    Expired Member
    Post count: 65

    Hi Guust – I’m glad it’s working for you but it’s still not right for me (yes I’ve cleared cookies as suggested), I also got another user in VIC to try it on their phone (they’ve never visited the site before) and the map does not zoom in either? 🙁

    #58843

    Guust
    Moderator
    Post count: 29970

    Can you post your admin details please.
    I am not real sure how to help you (except flying to Melbourne 🙂 ) but I’ll have a look at your settings and then check with Paolo or Stiofan.

    #58857

    ttkadmin
    Expired Member
    Post count: 65
    This reply has been marked as private.
    #58916

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I was able to recreate this on your website by faking my location with Chrome and made it see me as if I was in Melbourne.

    Not sure why this is happening though. I need to ask to Stiofan to have a look for us.

    Thanks for your patience,

    #58957

    ttkadmin
    Expired Member
    Post count: 65

    Ok – thanks for the update.

    #58995

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    i have applied a fix for this and it will be in the next release in the coming days.

    Thanks,

    Stiofan

    #60124

    ttkadmin
    Expired Member
    Post count: 65

    Hi Stiofan – I’ve just completed the GD updates but the issue still isn’t resolved, in fact it’s actually got worse because now when you first visit the site the map doesn’t even show up?! (see attached).

    The map only appears when you click on ‘What’s Near Me?’ (and even then it doesn’t zoom in to the listings within that location) 🙁

    Thanks

    #60181

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you didn’t have the Home page selected as per new requirement in:

    GeoDirectory >> Permalinks
    and
    Settings >> Reading

    New GD Home page created and setting depreciated for overriding normal home page – CHANGED

    You will also see a notice for it in GeoDirectory >> Desing >> Home.

    I fixed that for you. Please have a look now.

    Let us know,

    Thanks

Viewing 15 posts - 1 through 15 (of 24 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount