Map no longer zooming in on 'near-me' location?

This topic contains 23 replies, has 4 voices, and was last updated by  Stiofan O’Connor 9 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #60205

    ttkadmin
    Expired Member
    Post count: 65

    Hi – so the map now shows on the home page again (thanks for fixing).

    But the map still doesn’t zoom in when you click on ‘What’s Near Me’ so the original problem still isn’t fixed, PLEASE can someone help fix it? (I’ve cleared all the cache/history etc on my browser when I retried). It’s doing my head in now as it used to all work perfectly 🙁 🙁

    Thanks

    #60312

    ttkadmin
    Expired Member
    Post count: 65

    Hi GD Team – don’t mean to pester but I was wondering what the status is with this unresolved issue please? I’m planning to do some promotion of my website but I can’t whilst it’s not functioning properly…

    Thanks

    #60353

    Paolo
    Site Admin
    Post count: 31206

    Hi again,

    Stiofan is looking into it.

    We’ll let you know asap.

    Thanks

    #60357

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    this seems to work in some places but not others, can you please provide FTP and i will double check things.

    Thanks,

    Stiofan

    #60524

    ttkadmin
    Expired Member
    Post count: 65
    This reply has been marked as private.
    #60605

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, please check now.

    Stiofan

    #60687

    ttkadmin
    Expired Member
    Post count: 65

    Thanks Stiofan – all appears to be working again! 🙂

    #60954

    ttkadmin
    Expired Member
    Post count: 65

    Hi again – apologies, it’s still not 100% correct…

    When you first go to the website and it asks users whether they want to be geo-located, clicking yes still doesn’t zoom the map (so when it’s http://kidsandplaces.com.au/location/me/ the map still shows nationwide but the listings below show for the local area), it’s only if you click on the ‘What’s Near Me?’ button that the map will actually zoom.

    It used to automatically zoom into the map once you allowed geo-location/share my location? Can you help resolve please?

    Thanks

    #61017

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi,

    This is a server specific problem, i am not sure why but this is what is happening:

    #1 server sets session saying it’s in the location/me/ page
    #2 the listing “National Gallery of Victoria” has a broken image which is rendering a 404 page but also unsetting that session (it does not do this if called direct, only if called on the page.
    #3 the ajax then fires to ask for the markers and it checks if it’s on the location/me/ page but it thinks it’s not as the session is gone.

    I simply deleted the broken images from that listing and it works, but i tested on 2 different servers and this does not happen on my servers even if there is a broken image, so it seems to be very server specific.

    Thanks,

    Stiofan

Viewing 9 posts - 16 through 24 (of 24 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount