Max # of Records per CSV Upload

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Tagged: csv upload, database, maximum

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February 17, 2015 at 5:16 pm #31181

headway
Free User

Post count: 49

Fantastic. Any estimate as to when that update will be available?

Thanks.

February 17, 2015 at 5:46 pm #31185

Stiofan O’Connor
Site Admin

Post count: 22956

we are aiming for later tonight.

Stiofan

February 18, 2015 at 1:06 pm #31240

headway
Free User

Post count: 49

I updated to the new version and tried uploading the example file I sent to you, which is around 4mb. I get the following error message:

File size error. : You tried to upload a file over 2mb

February 18, 2015 at 2:45 pm #31254

Stiofan O’Connor
Site Admin

Post count: 22956

Hello, yes we added a error message also, you can adjust the upload size from GD>General>General>Maxi upload file size(in mb)

Thanks,

Stiofan

February 18, 2015 at 4:21 pm #31269

headway
Free User

Post count: 49

Ah, very nice. Thank you.

February 18, 2015 at 6:38 pm #31291

headway
Free User

Post count: 49

Okay, so larger files can now be uploaded, but not be imported.

Even though I can now upload a file that is more than 2mb, I cannot import data from a file that is more than 2mb. Files that are less than 2mb seem to work fine still.

Here’s what happens:
The “Import data now” button shows up, and when clicked, “Wait, processing import data…” is briefly displayed (attached image), but then it disappears and the status of the import remains at zero (attached image) and nothing further happens.

I have tested this in both Internet Explorer and Firefox.

February 18, 2015 at 6:46 pm #31294

headway
Free User

Post count: 49

Correction: smaller files will not successfully import anymore. The import stops after a few listings have been imported. Screenshot attached.

February 18, 2015 at 8:12 pm #31302

Paolo
Site Admin

Post count: 31206

Re-opened task and flagged for developer to do proper testing.

Thx

February 19, 2015 at 10:36 am #31365

Stiofan O’Connor
Site Admin

Post count: 22956

testing seemed to work for us, can you provide wp-admin and FTP details so we can test on your server?

Thanks,

Stiofan

February 19, 2015 at 12:26 pm #31375

headway
Free User

Post count: 49

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February 19, 2015 at 6:19 pm #31457

headway
Free User

Post count: 49

I had the timeout limit increased for testing purposes, but the problem persisted.

I cannot even import small files now.

February 19, 2015 at 6:22 pm #31460

Paolo
Site Admin

Post count: 31206

The developers are testing in your server directly, because on our test website, your files is uploading just fine.

If you could also provide phpmyadmin credentials that would help.

Let us know, we will update you asap.

Thx

February 19, 2015 at 6:27 pm #31463

headway
Free User

Post count: 49

This reply has been marked as private.

February 19, 2015 at 7:34 pm #31473

headway
Free User

Post count: 49

I have been dealing with the hosting company and it seems that the RAM limit (not the timeout limit) could be what was stopping the import from working correctly.

February 19, 2015 at 10:22 pm #31484

headway
Free User

Post count: 49

FYI – I got the hosting company to temporarily raise the RAM limit. I uploaded a 5mb file and the import started correctly, but stopped 2% of the way through. I tried clicking the “Import data now” button again, but it would only display the “processing..” status briefly with nothing actually happening.
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