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Max # of Records per CSV Upload

This topic contains 49 replies, has 4 voices, and was last updated by  headway 9 years, 2 months ago.

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  • February 17, 2015 at 5:16 pm #31181

    headway
    Free User
    Post count: 49

    Fantastic. Any estimate as to when that update will be available?

    Thanks.

    February 17, 2015 at 5:46 pm #31185

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    we are aiming for later tonight.

    Stiofan

    February 18, 2015 at 1:06 pm #31240

    headway
    Free User
    Post count: 49

    I updated to the new version and tried uploading the example file I sent to you, which is around 4mb. I get the following error message:

    File size error. : You tried to upload a file over 2mb

    February 18, 2015 at 2:45 pm #31254

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello, yes we added a error message also, you can adjust the upload size from GD>General>General>Maxi upload file size(in mb)

    Thanks,

    Stiofan

    February 18, 2015 at 4:21 pm #31269

    headway
    Free User
    Post count: 49

    Ah, very nice. Thank you.

    February 18, 2015 at 6:38 pm #31291

    headway
    Free User
    Post count: 49

    Okay, so larger files can now be uploaded, but not be imported.

    Even though I can now upload a file that is more than 2mb, I cannot import data from a file that is more than 2mb. Files that are less than 2mb seem to work fine still.

    Here’s what happens:
    The “Import data now” button shows up, and when clicked, “Wait, processing import data…” is briefly displayed (attached image), but then it disappears and the status of the import remains at zero (attached image) and nothing further happens.

    I have tested this in both Internet Explorer and Firefox.

    February 18, 2015 at 6:46 pm #31294

    headway
    Free User
    Post count: 49

    Correction: smaller files will not successfully import anymore. The import stops after a few listings have been imported. Screenshot attached.

    February 18, 2015 at 8:12 pm #31302

    Paolo
    Site Admin
    Post count: 31206

    Re-opened task and flagged for developer to do proper testing.

    Thx

    February 19, 2015 at 10:36 am #31365

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    testing seemed to work for us, can you provide wp-admin and FTP details so we can test on your server?

    Thanks,

    Stiofan

    February 19, 2015 at 12:26 pm #31375

    headway
    Free User
    Post count: 49
    This reply has been marked as private.
    February 19, 2015 at 6:19 pm #31457

    headway
    Free User
    Post count: 49

    I had the timeout limit increased for testing purposes, but the problem persisted.

    I cannot even import small files now.

    February 19, 2015 at 6:22 pm #31460

    Paolo
    Site Admin
    Post count: 31206

    The developers are testing in your server directly, because on our test website, your files is uploading just fine.

    If you could also provide phpmyadmin credentials that would help.

    Let us know, we will update you asap.

    Thx

    February 19, 2015 at 6:27 pm #31463

    headway
    Free User
    Post count: 49
    This reply has been marked as private.
    February 19, 2015 at 7:34 pm #31473

    headway
    Free User
    Post count: 49

    I have been dealing with the hosting company and it seems that the RAM limit (not the timeout limit) could be what was stopping the import from working correctly.

    February 19, 2015 at 10:22 pm #31484

    headway
    Free User
    Post count: 49

    FYI – I got the hosting company to temporarily raise the RAM limit. I uploaded a 5mb file and the import started correctly, but stopped 2% of the way through. I tried clicking the “Import data now” button again, but it would only display the “processing..” status briefly with nothing actually happening.

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