Mobile view issue

This topic contains 8 replies, has 2 voices, and was last updated by  Kor 6 years, 7 months ago.

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  • July 23, 2018 at 8:54 am #439380

    stepoutbuffalo
    Buyer
    Post count: 260

    Hi there!

    We had found one problem. It appears during submitting the event.
    When filling out the form using the mobile phone (iPhone 6, iOS 11.2.1, browser – Safari) the field “Link Business” looks like the drop-down. And when you tap on it you can see an empty
    Please, see the attachment.

    Are there any ways to solve this issue?

    Thanks

    July 23, 2018 at 9:42 am #439397

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Thanks for your post. Kindly share the URL of the site in question and we’ll check on it. You can use the private reply option below.

    Thanks!

    July 27, 2018 at 9:32 am #439939

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    July 27, 2018 at 9:35 am #439940

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    July 27, 2018 at 10:20 am #439961

    Kor
    Moderator
    Post count: 16516

    Hi stepoutbuffalo,

    Thanks for your reply. Could you please grant us “Administrative” access to your Website so that we could check your backend settings?

    Thanks!

    July 31, 2018 at 9:43 am #440528

    stepoutbuffalo
    Buyer
    Post count: 260
    This reply has been marked as private.
    July 31, 2018 at 3:29 pm #440614

    Kor
    Moderator
    Post count: 16516

    hi there,

    Thanks for your reply. Before we proceed further with the investigation, could you please install the WP Easy Updates plugin and add your licensing. Then update all plugins to the latest version.

    https://wpgeodirectory.com/docs/installing-addons/#updates

    August 1, 2018 at 12:13 pm #440764

    stepoutbuffalo
    Buyer
    Post count: 260

    Hi Kor,

    could you explain why is it necessary to install the WP Easy Updates plugin?

    And one more thing – we can’t update all plugins to the latest version as we had customised some of them.

    Thanks

    August 1, 2018 at 1:49 pm #440781

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Thanks for your reply. I’d like you to go through this section of the documentation that explains more about “Auto Updates” https://wpgeodirectory.com/docs/installing-addons/#updates . You mentioned that you’ve customized some of them. Did you edit the core files?

    Thanks!

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