Multiple duplicate submissions through forms

This topic contains 4 replies, has 4 voices, and was last updated by Stiofan O’Connor 6 years, 8 months ago.

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Tagged: forms, javascript, submissions

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March 28, 2018 at 7:52 pm #423906

MC1171611
Full Member

Post count: 180

Hello,

Often, when users submit the javascript forms on the front-end of the site, they are able to click “Submit” more than once (occasionally a dozen times or more) which either submits a claim request or an inquiry message. Is there a way to restrict the Submit action after it’s already fired, and show a “success” message to the visitor, so that they don’t attempt to submit the form multiple times?

Thanks

March 29, 2018 at 2:58 am #423940

Kor
Moderator

Post count: 16516

Hi there,

Thanks for your post. Could you tell us which form are you referring to? Is it the “Send Enquiry” form? If not, please share the URL of the site in question and also WP admin access in private reply and we’ll check on it.

Thanks!

March 29, 2018 at 4:16 am #423966

MC1171611
Full Member

Post count: 180

“Send Inquiry” is by far the worst culprit, but I also get a lot of duplicate listing claim requests.

March 29, 2018 at 10:49 am #424006

Alex Rollin
Moderator

Post count: 27815

Hello,

that is a good idea, and we will note it for V2 for the payment manager to look into preventing accidental clicks.

I will also make a note about it for send enquiry for core.

Thanks for the suggestion

March 29, 2018 at 10:52 am #424007

Stiofan O’Connor
Site Admin

Post count: 22956

I have never seen this happen but i will add prevention methods for it.

Thanks,

Stiofan
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