Multiple duplicate submissions through forms

This topic contains 4 replies, has 4 voices, and was last updated by  Stiofan O’Connor 6 years, 1 month ago.

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  • March 28, 2018 at 7:52 pm #423906

    MC1171611
    Full Member
    Post count: 180

    Hello,

    Often, when users submit the javascript forms on the front-end of the site, they are able to click “Submit” more than once (occasionally a dozen times or more) which either submits a claim request or an inquiry message. Is there a way to restrict the Submit action after it’s already fired, and show a “success” message to the visitor, so that they don’t attempt to submit the form multiple times?

    Thanks

    March 29, 2018 at 2:58 am #423940

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Thanks for your post. Could you tell us which form are you referring to? Is it the “Send Enquiry” form? If not, please share the URL of the site in question and also WP admin access in private reply and we’ll check on it.

    Thanks!

    March 29, 2018 at 4:16 am #423966

    MC1171611
    Full Member
    Post count: 180

    “Send Inquiry” is by far the worst culprit, but I also get a lot of duplicate listing claim requests.

    March 29, 2018 at 10:49 am #424006

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    that is a good idea, and we will note it for V2 for the payment manager to look into preventing accidental clicks.

    I will also make a note about it for send enquiry for core.

    Thanks for the suggestion

    March 29, 2018 at 10:52 am #424007

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I have never seen this happen but i will add prevention methods for it.

    Thanks,

    Stiofan

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