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MultiRating Not working

This topic contains 11 replies, has 3 voices, and was last updated by  Kor 7 years, 7 months ago.

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  • March 30, 2017 at 7:58 am #370766

    Charles Bala
    Expired Member
    Post count: 59

    I have GeoDirectory Modern.

    I did the following configurations:
    – Enable multirating
    – Enable review on comments
    – Enable comment list sorting

    I created also a “rating styles” and added in “Created Ratings”. I also activated the “Allow people to post comments on new articles” in Settings -> Discussion Settings.

    In the view of the business I can see the tab “Reviews” with sorting list. There is no way to write a review.

    March 30, 2017 at 8:42 am #370770

    Kor
    Moderator
    Post count: 16516

    Hi Charles,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    March 30, 2017 at 9:17 am #370774

    Charles Bala
    Expired Member
    Post count: 59
    This reply has been marked as private.
    March 30, 2017 at 10:57 am #370805

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I get this when i try to login
    “ACCOUNT PENDING: Your account is currently not active. An administrator needs to activate your account before you can login.”

    Stiofan

    March 30, 2017 at 11:00 am #370807

    Charles Bala
    Expired Member
    Post count: 59

    done. Sorry the account want not active

    March 30, 2017 at 11:41 am #370821

    Kor
    Moderator
    Post count: 16516

    Hi Charles,

    I’ve just inspected your Website and I noticed that you’re still using an older versions of the GD addons. Please update everything and see if it fixes the issue there.

    Thanks!

    March 30, 2017 at 11:45 am #370823

    Charles Bala
    Expired Member
    Post count: 59

    But in the older version also it should work rit? Because I have to renew my license to update. I want to wait to renew.

    March 30, 2017 at 12:49 pm #370830

    Kor
    Moderator
    Post count: 16516

    Hi Charles,

    Well, it’s hard to tell but it seems you’ve updated the core GD plugin to the latest version. Probably it worked before the update or else you can try deactivating all non-gd plugins and see if it fixes the issue.

    Thanks!

    March 30, 2017 at 1:24 pm #370835

    Charles Bala
    Expired Member
    Post count: 59

    Hi,

    Do I have to activate CrunchPress plugins?

    March 30, 2017 at 2:04 pm #370867

    Kor
    Moderator
    Post count: 16516

    Hi Charles,

    I’m not sure what that plugin is about. Does it belong to the theme? But I’m sure GD doesn’t rely on that plugin to work. Let us know how it goes.

    Thanks!

    March 31, 2017 at 6:54 am #370977

    Charles Bala
    Expired Member
    Post count: 59

    I have to renew my license to upgrade, for the moment I can not renew.

    March 31, 2017 at 12:49 pm #371014

    Kor
    Moderator
    Post count: 16516

    Hi Charles,

    I’m sorry to hear about that but outdated versions of the plugins would obviously break things. Please update the plugins as soon as possible.

    Thanks!

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