Ninja Forms not working in IE 11

This topic contains 5 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 2 months ago.

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  • September 20, 2019 at 2:27 pm #509393

    amweb
    Full Member
    Post count: 55

    Dear GD support,

    Some of my visitors are reporting problems with the Ninja Forms, saying that they are not able to load them correctly (by clicking on the “Claim listing” or “Contact” buttons/links, the layout gets slightly moved but nothing happens).
    After some testing, I managed to reproduce the issue in IE11: when clicking on the links/buttons which should trigger a Ninja Forms popup, it is effectively true that the layout gets moved slightly, and the only thing that gets displayed is a small “x” in the header, in the top right corner, with a black rectangle as background.

    Could you please check why Ninja Forms is not working in IE11?
    Access data and a screenshot follow in a private reply.

    Thank you very much in advance.

    Have a nice weekend,
    Aron

    September 20, 2019 at 2:31 pm #509394

    amweb
    Full Member
    Post count: 55
    This reply has been marked as private.
    September 20, 2019 at 7:39 pm #509440

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the developers are looking into the issue.

    September 30, 2019 at 9:16 am #510845

    amweb
    Full Member
    Post count: 55

    Hello everyone,

    Are there any news on this issue?

    Have a nice day and a very good start of the week,
    Aron

    October 15, 2019 at 2:32 pm #513212

    amweb
    Full Member
    Post count: 55

    Hello again,

    May I kindly ask for an update on this?

    The concerned visitors are starting to get really angry and their anger is getting quite contagious… So ignoring the issue and sweeping it under the carpet is really not a valid approach (even if we all know that IE sucks and nobody has even the slightest will to look into its buggy behaviour).

    I thank you in advance for your feedback, hoping that I will not have to wait again for almost a month.

    Best regards,
    Aron

    October 15, 2019 at 10:09 pm #513275

    Alex Rollin
    Moderator
    Post count: 27815

    The developers are still looking into it.

    Please renew your membership to continue to receive support.

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