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April 19, 2016 at 6:25 pm #166422

Emile Meyer
Expired Member

Post count: 17

Now the demo is just looping back to the home page, without being able to access wp-admin, even with all of the non GD plugins removed.

Something weird’s going on.

April 19, 2016 at 6:29 pm #166424

Paolo
Site Admin

Post count: 31211

That looks like the same server problem I had before… Who’s managing that Nginx server?

April 19, 2016 at 7:04 pm #166448

Emile Meyer
Expired Member

Post count: 17

The server is with Hostgator, but they say there’s nothing wrong, from the conversations I had with them.

And, the funny thing is, our other sites with them and our other demo sites are running fine.

April 19, 2016 at 7:06 pm #166449

Emile Meyer
Expired Member

Post count: 17

Nevermind. I figured out what the problem was. All is working again.

April 19, 2016 at 7:09 pm #166450

Emile Meyer
Expired Member

Post count: 17

To get back to the topic at hand…

Whenever I created a Customer user using the Profile Builder plugin (as we need customers and businesses handled separately), mails go through when registering through the Profile Builder registration form.

The funny is that mails weren’t going through since before we added Profile Builder.

I’ve now moved all plugins to a different folder and I’m testing again, so there’s nothing else on it except GD plugins.

April 19, 2016 at 7:30 pm #166452

Emile Meyer
Expired Member

Post count: 17

All other plugins gone, except for GD plugins. Still nothing.

April 20, 2016 at 3:04 pm #166990

Emile Meyer
Expired Member

Post count: 17

Still no emails. Any other ideas?

April 20, 2016 at 3:37 pm #167036

Paolo
Site Admin

Post count: 31211

Hi,

as I said, I believe the problem is server related.

It seems like wp_mail is not working at all on your website. Not only for GeoDirectory, but for everything.

I don’t think there is anything we can do here.

I’m really sorry, but I would consider moving to a different host.

Thanks

April 20, 2016 at 5:02 pm #167056

Emile Meyer
Expired Member

Post count: 17

Actually, if you read my initial post, I do get mails, just not through GD.

Case and point, please try registering here and you’ll see what I mean.

http://o5demo.com/mysnaglist/customers/

I’ve just managed to register through the above-mentioned link, and I received both Customer and admin emails, so no, this is not server related, but something else, because I can receive emails from Profile Builder but why not GD?

Thank you.

April 20, 2016 at 6:09 pm #167086

Paolo
Site Admin

Post count: 31211

Ops sorry I missed that part. I asked to the developers to follow up.

Thanks for your patience,

April 22, 2016 at 2:23 am #168442

Paolo
Site Admin

Post count: 31211

Hi,

this is the message from the devs:

After lots of time spending in debugging to find problem, it founds a very strange problem.
When there is “http://o5demo.com/mysnaglist” included in email content, the email could not be sent and when removed “http://o5demo.com/mysnaglist” from email content the email was successfully sent.
So its going something wrong when using domain http://o5demo.com/mysnaglist in email content.

To confirm this i replaced http://o5demo.com/mysnaglist with https://wpgeodirectory.com from email content using below code line and emails of GD Registration and GD Forget Password was successfully sent.

$message = str_replace( ‘http://o5demo.com/mysnaglist’, ‘https://wpgeodirectory.com’, $message );

NOTE: The file geodirectorygeodirectory-templatesgeodir-signup.php was modified by customer on site

I’ve asked to Stiofan if he knows what could be causing this.

Thanks for your patience,

April 22, 2016 at 7:39 am #168528

Emile Meyer
Expired Member

Post count: 17

Hi Paolo,

I saw the test mail come through. I’ll follow this up. This is indeed strange.

April 22, 2016 at 1:01 pm #168745

Stiofan O’Connor
Site Admin

Post count: 22956

My best guess would be it’s a security rule on the server, please ask your server admin to check the mail and server logs to see. Let us know what you find.

Thanks,

Stiofan

April 22, 2016 at 1:36 pm #168788

Emile Meyer
Expired Member

Post count: 17

Cool. I’ve already gotten in touch with them. Thanks, Stiofan.

And to everyone else, thanks for the help and support so far.
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