40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

No records found in map on translation

This topic contains 14 replies, has 3 voices, and was last updated by  Edgar Bravo 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • June 20, 2018 at 2:28 am #435608

    Edgar Bravo
    Expired Member
    Post count: 12

    Hello, I have a bilingual directory translated with wpml in the locations map in english everything works fine but in spanish it shows “No records found” on the map, im migrating places and negocios in to different cpt but in the meanwhile is important to show coz im in Mexico and spanish is the main language.

    June 20, 2018 at 4:07 am #435618

    Kor
    Moderator
    Post count: 16516

    Hi Edgar,

    Have you tried using the translation method here and see if it helps? https://docs.wpgeodirectory.com/translate-core/

    Thanks!

    June 20, 2018 at 1:19 pm #435657

    Alex Rollin
    Moderator
    Post count: 27815

    Kor is providing instructions for how to translate.

    Also make sure you have a listing that will show that is in the target language. If there are no listings, then it will show no records found.

    June 20, 2018 at 5:14 pm #435705

    Edgar Bravo
    Expired Member
    Post count: 12

    Tks guys yep i read it when i started working on the translation of the site, but wpml is compatible with geodirectory and worked fine until now, i use to have very old addons and updated yesterday everything so i recovered my categories that were missing due to the lack of update but my locations map in spanish is not showing results, it may be about the taxonomy or the name of the post type in spanish or im missing something but i’ll keep looking how to fix this and any idea or comment is very much appriciated. I also have categories and places in both languages so thats not in this case the reason, the website url is https://whatsmaps.com

    Tks have a nice day!

    June 20, 2018 at 5:33 pm #435708

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Do check to see that your plugins are all up to date.
    https://wpgeodirectory.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    URL of the Spanish language page showing no results:
    URL of a Spanish language listing that ‘should’ be showing on that page (in a widget):

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    Thanks

    June 20, 2018 at 5:38 pm #435711

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    June 22, 2018 at 10:28 pm #435881

    Edgar Bravo
    Expired Member
    Post count: 12
    This reply has been marked as private.
    June 23, 2018 at 3:10 pm #435912

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I checked the settings and there was a GD Listing Map in the Home WIdget area.

    Removed that and all seems ok now.

    Check it out and let us know!

    June 25, 2018 at 4:07 pm #436110

    Edgar Bravo
    Expired Member
    Post count: 12

    Hi, tks Alex, but the problem is on the specific locations in spanish still got “No Records Found”, on the main one i forgot i even put a map there lol, but tks for fixing that.

    June 25, 2018 at 4:32 pm #436115

    Alex Rollin
    Moderator
    Post count: 27815

    Can you send a URL where we can see the issue?

    June 25, 2018 at 4:43 pm #436118

    Edgar Bravo
    Expired Member
    Post count: 12
    This reply has been marked as private.
    June 25, 2018 at 7:34 pm #436139

    Alex Rollin
    Moderator
    Post count: 27815

    Hi!

    There are invalid categories on some of the listings.

    It looks like some of them are still in the ES Hospitality category instead of hoteles.

    I edited one to choose a current category and the map was restored on the ES Bucerias page.

    There might be more, though! So check through all your listing categories to make sure they are still valid selections.

    One route would be to export the listings and check through the values.

    June 25, 2018 at 8:11 pm #436152

    Edgar Bravo
    Expired Member
    Post count: 12

    Wow tks Alex that was it! I’ll check the rest and fix them. I appreciate very much your support.

    Have an excellent day!

    June 25, 2018 at 8:17 pm #436156

    Alex Rollin
    Moderator
    Post count: 27815

    Great! 🙂

    June 25, 2018 at 8:22 pm #436159

    Edgar Bravo
    Expired Member
    Post count: 12

    Apparently and for future references for any other user, in this case the spanish translation places lost their categories with the update, so just select the category again and update the place and every other place in that category and location appears again in the map. So so for one place in each category and each location. Tks a lot Alex.

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount