Not getting notified about new submissions

Please install the email log plugin and do a test to see if the email is logged or not.

Let us know.

Thanks

Hi,

When you make a support request you can make it possible for us to help you as quickly as possible by always following up on your topic with an immediate private reply that includes all the access info we may need to login and debug the issue on your site. You don’t have to do this, but it can save a couple of email exchanges. Try posting them in the following format so they are easy to read and find in the topic:

WordPress Administrator Account Credentials
WP Admin Login URL:
Username:
Password:

SFTP / FTP Credentials
Host URL:
Port:
Username:
Password:

Also, when you are working on the site and expecting us to login and take a look it would help greatly if you could disable your security plugins like WordFence as well as cache.

Right now I was trying to login and was blocked by WordFence. Please disable it so we can login.

Thanks for your understanding

I see you have the right settings checked.

Please install the email log plugin and do a test to see if the email is logged or not.

https://wpgeodirectory.com/docs-v2/integrations/email/#email-log