Places and add user not working

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Tagged: add place, add user

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May 18, 2017 at 3:28 am #378887

Dan Kimbrough
Expired Member

Post count: 11

I’m about ready to launch the test of the site and when I go in to set up a test user, the email confirmation never comes and I never get the email about a new user. I’m not sure what changed since I had the last person tested it.
I went in to manually send the confirmation again and it came this time.

The I went through to test the add place option and the address/places isn’t there. If I’m logged in as the admin it shows, but as a test user there is no way to actually list your location.

Dan

May 18, 2017 at 2:43 pm #378959

Kor
Moderator

Post count: 16516

Hi Dan,

Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

May 20, 2017 at 3:56 am #379235

Dan Kimbrough
Expired Member

Post count: 11

This reply has been marked as private.

May 23, 2017 at 11:44 am #379652

Dan Kimbrough
Expired Member

Post count: 11

Kor,
I wanted to follow up and see if you had any help for me?

Dan

May 23, 2017 at 6:25 pm #379737

Paolo
Site Admin

Post count: 31206

Hi,

Kor had to take a couple of days off for personal reasons. Sorry if I missed your replies. Please provide a link of the website and we will check.

Thanks

May 23, 2017 at 7:34 pm #379749

Dan Kimbrough
Expired Member

Post count: 11

Sorry to hear about Kor, hope all is well.

website is http://www.go-nepa.com.

Dan

May 24, 2017 at 12:20 pm #379824

Kor
Moderator

Post count: 16516

Hi Dan,

Regarding the email notification issue, please ask for support from your the hosting provider, because it’s not an application error. You’ll probably need an SMTP plugin.

Anyway, what do you mean by “but as a test user there is no way to actually list your location.”?

Thanks!

May 24, 2017 at 12:41 pm #379831

Dan Kimbrough
Expired Member

Post count: 11

Glad you’re back, hope all is well.

Email worked fine 2 weeks ago and then just stopped. I’ve changed nothing on hosting set up. When they signed up, I got an email and so did they to confirm. It was through the add listing part of GEO.

The second part, when someone goes to add a listing, they cannot pick a location. I’ve paid for and installed the multilocations, but on the add listing page it’s not there. The only time it populates is for me as an admin. So someone who wants to sign up their business, can’t actually pick a location.
You’ll see in the attached screen shots.

Does it have to do with the fact that the only license I see is for the payment manager when I go to licenses and updates?

Dan

May 24, 2017 at 5:19 pm #379885

Paolo
Site Admin

Post count: 31206

Hi,

I see multilocations working fine both in front and back end. Why do you say it doesn’t work in front end?

You selected default country and region and only multi city, so you can only add listings to cities of the state of Pennsylvania, United States.

Hope this helps.

Let us know,

Thanks

May 25, 2017 at 2:04 am #379957

Dan Kimbrough
Expired Member

Post count: 11

Paolo,
Yes, as an admin, you can see the multilocations, but when someone creates an account and is not an admin, the multilocation section of the add listing doesn’t appear. only admins can see it.

I have the cities I want listed, they just can’t be seen by non admin.

Dan

May 25, 2017 at 5:55 pm #380072

Paolo
Site Admin

Post count: 31206

Hi,

in GeoDirectory >> Place Settings

you set the address field to be enabled “for admin use only”…

Disable that and it will work for everyone.

Thanks
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