Places Category Returning Blank Page

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 7 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #374966

    Revel Design
    Free User
    Post count: 13

    Hello everyone, im having an issue with the category pages.

    I am using supreme directory. On the category icons below the search on the hero image, when clicked brings to a page with header, menu, but blank page. There are no search results, no map, just blank.

    I am not seeing any console errors.

    I have checked all the permalink settings, and check for plugin compatibility issues, neither seem to be the case.

    In addition all menu items work except the MY ACCOUNT which when click just does a page refresh. This has been occurring since my latest updates.

    Please respond for urls and examples.

    #374968

    Guust
    Moderator
    Post count: 29970

    Respondimg for URLs and WP admin details, please post them in a private reply and we will have a look.

    #374970

    Revel Design
    Free User
    Post count: 13
    This reply has been marked as private.
    #374971

    Guust
    Moderator
    Post count: 29970

    You are running a very old Location Manager plugin with the latest GD Core plugin. That cannot work, see https://wpgeodirectory.com/docs/faqs/what-is-the-best-way-to-update-the-gd-plugins/

    Please also review the support policy at https://wpgeodirectory.com/support-policy/

    Support for Free Users (non members) is provided for website where only the core plugin is installed and used. If addons are installed and used (even only one addon), the user will have to subscribe again before being able to receive support.

    Thanks

Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount