Places not displayed in frontend ( no records were found)

This topic contains 9 replies, has 4 voices, and was last updated by  Kiran 7 years, 9 months ago.

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  • #365173

    Jorge Adrian Urrego Acosta
    Full Member
    Post count: 22

    Hi, I recently installed the plugin and some addons. Dummy data was generated, but places are not showing in the directory. However, the category count include created places. This request ” /wp-admin/admin-ajax.php?action=geodir_ajax_action&geodir_ajax=map_ajax&ajax_action=cat&cat_id=8,14,11,9,10,7&search=&gd_posttype=gd_place
    ” return rowCount 0 , but I dont know why.

    Thanks for you help.

    #365197

    Kor
    Moderator
    Post count: 16516

    Hi Jorge,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    #365206

    Jorge Adrian Urrego Acosta
    Full Member
    Post count: 22
    This reply has been marked as private.
    #365268

    Guust
    Moderator
    Post count: 29970

    All your default custom fields are deleted.
    We will need your FTP details and database access [myphpmyadmin or control panel].
    A developer will have a look after the weekend.
    Thanks

    #365505

    Jorge Adrian Urrego Acosta
    Full Member
    Post count: 22
    This reply has been marked as private.
    #365529

    Kiran
    Moderator
    Post count: 7069

    Hi Jorge,

    Looked into your site and done some debugging. There are some errors seen in debug log.

    1) Unknown: open(/var/lib/php/session/sess_qhorc4u8pr0l56h7960klut917, O_RDWR) failed: Permission denied (13) in Unknown on line 0

    2) PHP Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php/session) in Unknown on line 0

    3) Table ‘xxxxxxxxx.wp_geodir_gd_place_detail’ doesn’t exist

    1) & 2) are due to incorrect session configuration from server. See this https://wpgeodirectory.com/support/topic/warning-session-start-error-code-line-280/#post-351638 and ask your server admin to fix it.

    3) Provide phpmyadmin access to check database structure and wp_geodir_gd_place_detail table. May be this table is corrupted or deleted.

    Thanks,
    Kiran

    #365681

    Jorge Adrian Urrego Acosta
    Full Member
    Post count: 22
    This reply has been marked as private.
    #365813

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #365956

    Jorge Adrian Urrego Acosta
    Full Member
    Post count: 22
    This reply has been marked as private.
    #366069

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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