Places return 404

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March 11, 2019 at 9:21 pm #474048

John Overend
Full Member

Post count: 103

We’ve just installed V2 and have started adding categories and a couple of Places.

However, although the places were available on the site, after we tried to add a GD widget to the sidebar they now return a 404, but they do show on the GD home page.

Any ideas?

March 12, 2019 at 10:21 am #474133

Kor
Moderator

Post count: 16516

Hi John Overend,

Thanks for your post. Could you check your permalinks or try resaving it? If it doesn’t work, share your Website WP admin access here in private reply and we’ll check on it.

March 12, 2019 at 10:46 am #474138

John Overend
Full Member

Post count: 103

This reply has been marked as private.

March 12, 2019 at 4:33 pm #474182

Paolo
Site Admin

Post count: 31211

Hi John,

username and password appear to be incorrect.

Please double check them and let us know.

Thanks

March 12, 2019 at 6:44 pm #474198

John Overend
Full Member

Post count: 103

This reply has been marked as private.

March 12, 2019 at 7:16 pm #474199

Paolo
Site Admin

Post count: 31211

No we were not able to access your back end at all with all credentials.

Something is preventing the plugins to activate, I asked to the developers to follow up.

It’d be great if you could provide FTP credentials for them too.

They’ll let you know asap.

March 12, 2019 at 7:51 pm #474204

John Overend
Full Member

Post count: 103

This reply has been marked as private.

March 13, 2019 at 6:57 am #474287

Kor
Moderator

Post count: 16516

This reply has been marked as private.

March 13, 2019 at 8:14 am #474292

John Overend
Full Member

Post count: 103

This reply has been marked as private.

March 13, 2019 at 3:49 pm #474342

Paolo
Site Admin

Post count: 31211

There must be someone else working on your site, because we haven’t done anything yet. Please ask to your hosting support if they are…

I’ve alerted the developers who will have a look at your issue as soon as possible.

Thanks

March 13, 2019 at 4:00 pm #474349

Stiofan O’Connor
Site Admin

Post count: 22956

Hi John,

I see no issues, do you have a link to a page that is not working or tell me how to replicate?

One thing i would change is the permalinks, with the location manager you should adjust the normal places permalinks to include either the location or something static in the url parts.

Thanks,

Stiofan

March 13, 2019 at 4:43 pm #474354

John Overend
Full Member

Post count: 103

Hi

I agree – it seems to be working again. But, just as the main plugin turned itself off and wouldn’t reactivate, it was back on again this morning and so we reactivated the other plugins.

I’m loathe to change the permalinks in case they affect the rest of the site – 20,000 pages! Is it necessary?

Sorry to have asked for help on something which appears to have ‘fixed’ itself.

John

March 13, 2019 at 5:02 pm #474360

John Overend
Full Member

Post count: 103

I’ve just gone back in to continue adding listings, and discovered that the listings already in are returning a 404 again as they were before. If you look at the temporary page we set up as a GD homepage (www.carsuk.net/motoring-directory) and click on any of the listings you can see.

March 13, 2019 at 5:23 pm #474365

Paolo
Site Admin

Post count: 31211

Hi again,

GeoDirectory permalinks only affect GeoDirectory Custom Post Types, so your pages, posts and CPT from other plugin won’t be affected.

I changed them to include full location and now it works.

http://www.carsuk.net/places/united-kingdom/west-midlands/birmingham/car-styling-tuning/hollier-sons/

Let us know if you have any other problems.

Thanks

March 13, 2019 at 6:08 pm #474367

John Overend
Full Member

Post count: 103

Thank you.
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