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Places return 404

This topic contains 15 replies, has 4 voices, and was last updated by  Paolo 5 years, 2 months ago.

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  • March 11, 2019 at 9:21 pm #474048

    John Overend
    Full Member
    Post count: 103

    We’ve just installed V2 and have started adding categories and a couple of Places.

    However, although the places were available on the site, after we tried to add a GD widget to the sidebar they now return a 404, but they do show on the GD home page.

    Any ideas?

    March 12, 2019 at 10:21 am #474133

    Kor
    Moderator
    Post count: 16516

    Hi John Overend,

    Thanks for your post. Could you check your permalinks or try resaving it? If it doesn’t work, share your Website WP admin access here in private reply and we’ll check on it.

    March 12, 2019 at 10:46 am #474138

    John Overend
    Full Member
    Post count: 103
    This reply has been marked as private.
    March 12, 2019 at 4:33 pm #474182

    Paolo
    Site Admin
    Post count: 31206

    Hi John,

    username and password appear to be incorrect.

    Please double check them and let us know.

    Thanks

    March 12, 2019 at 6:44 pm #474198

    John Overend
    Full Member
    Post count: 103
    This reply has been marked as private.
    March 12, 2019 at 7:16 pm #474199

    Paolo
    Site Admin
    Post count: 31206

    No we were not able to access your back end at all with all credentials.

    Something is preventing the plugins to activate, I asked to the developers to follow up.

    It’d be great if you could provide FTP credentials for them too.

    They’ll let you know asap.

    March 12, 2019 at 7:51 pm #474204

    John Overend
    Full Member
    Post count: 103
    This reply has been marked as private.
    March 13, 2019 at 6:57 am #474287

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    March 13, 2019 at 8:14 am #474292

    John Overend
    Full Member
    Post count: 103
    This reply has been marked as private.
    March 13, 2019 at 3:49 pm #474342

    Paolo
    Site Admin
    Post count: 31206

    There must be someone else working on your site, because we haven’t done anything yet. Please ask to your hosting support if they are…

    I’ve alerted the developers who will have a look at your issue as soon as possible.

    Thanks

    March 13, 2019 at 4:00 pm #474349

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi John,

    I see no issues, do you have a link to a page that is not working or tell me how to replicate?

    One thing i would change is the permalinks, with the location manager you should adjust the normal places permalinks to include either the location or something static in the url parts.

    Thanks,

    Stiofan

    March 13, 2019 at 4:43 pm #474354

    John Overend
    Full Member
    Post count: 103

    Hi

    I agree – it seems to be working again. But, just as the main plugin turned itself off and wouldn’t reactivate, it was back on again this morning and so we reactivated the other plugins.

    I’m loathe to change the permalinks in case they affect the rest of the site – 20,000 pages! Is it necessary?

    Sorry to have asked for help on something which appears to have ‘fixed’ itself.

    John

    March 13, 2019 at 5:02 pm #474360

    John Overend
    Full Member
    Post count: 103

    I’ve just gone back in to continue adding listings, and discovered that the listings already in are returning a 404 again as they were before. If you look at the temporary page we set up as a GD homepage (www.carsuk.net/motoring-directory) and click on any of the listings you can see.

    March 13, 2019 at 5:23 pm #474365

    Paolo
    Site Admin
    Post count: 31206

    Hi again,

    GeoDirectory permalinks only affect GeoDirectory Custom Post Types, so your pages, posts and CPT from other plugin won’t be affected.

    I changed them to include full location and now it works.

    http://www.carsuk.net/places/united-kingdom/west-midlands/birmingham/car-styling-tuning/hollier-sons/

    Let us know if you have any other problems.

    Thanks

    March 13, 2019 at 6:08 pm #474367

    John Overend
    Full Member
    Post count: 103

    Thank you.

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