Plug-in Fatal Error

This topic contains 2 replies, has 3 voices, and was last updated by  Paolo 7 years, 7 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • April 10, 2017 at 1:22 am #372751

    Juliette Davis
    Free User

    I just attempted to install your the geodirectory plug-in on my website and got an fatal and can no longer access the website. How do I correct it. The following is the error message.

    Fatal error: Cannot redeclare class geodir_loginwidget in /data/24/2/157/50/2646539/user/2904439/htdocs/wordpress/wp-content/plugins/geodirectory/geodirectory_widgets.php on line 242

    April 10, 2017 at 6:08 am #372759

    Kor
    Moderator
    Post count: 16516

    Hi Juliette,

    Please share FTP access to your server and WP admin credentials and we will fix this asap. You can post the details here using the private reply option below.

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    Thanks!

    April 10, 2017 at 4:20 pm #372845

    Paolo
    Site Admin
    Post count: 31206

    It looks like you installed the plugin twice, if you want to fix this by yourself, just remove one of the copies from wp-content/plugins and access to your website will be re-established.

    Let us know how it goes,

    Thanks

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount