Plug-in Fatal Error

This topic contains 2 replies, has 3 voices, and was last updated by  Paolo 7 years ago.

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  • #372751

    Juliette Davis
    Free User

    I just attempted to install your the geodirectory plug-in on my website and got an fatal and can no longer access the website. How do I correct it. The following is the error message.

    Fatal error: Cannot redeclare class geodir_loginwidget in /data/24/2/157/50/2646539/user/2904439/htdocs/wordpress/wp-content/plugins/geodirectory/geodirectory_widgets.php on line 242

    #372759

    Kor
    Moderator
    Post count: 16516

    Hi Juliette,

    Please share FTP access to your server and WP admin credentials and we will fix this asap. You can post the details here using the private reply option below.

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    Thanks!

    #372845

    Paolo
    Site Admin
    Post count: 31206

    It looks like you installed the plugin twice, if you want to fix this by yourself, just remove one of the copies from wp-content/plugins and access to your website will be re-established.

    Let us know how it goes,

    Thanks

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