Plug in installed but now showing on side menu in wordpress

This topic contains 17 replies, has 3 voices, and was last updated by  Guust 6 years, 2 months ago.

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  • January 14, 2019 at 12:23 pm #463152

    Briana Heinz
    Expired Member
    Post count: 12

    Hi I purchased the membership and installed plugins I required and activated them. The are not appearing on the left side of the admin section in WordPress. How do we get them near geo directory and places? To set them up

    January 14, 2019 at 12:24 pm #463153

    Alex Rollin
    Moderator
    Post count: 27815

    Did you network activate them? (They cannot be network activated)

    V1 or V2?

    You can reply with WP Admin credentials and site URL if you would like us to take a look at the settings.

    January 14, 2019 at 12:46 pm #463159

    Briana Heinz
    Expired Member
    Post count: 12

    Hi it was version 2 it was around New Year’s Eve I purchased. Where do I find the word admin credentials

    January 14, 2019 at 12:53 pm #463162

    Briana Heinz
    Expired Member
    Post count: 12

    I activated in the plug in section and added the licence key. See photo

    January 14, 2019 at 1:01 pm #463167

    Guust
    Moderator
    Post count: 29970

    I am guessing you have not activated the core plugin, available from here if you are using V2:
    https://wpgeodirectory.com/try-geodirectory-v2/

    If we need to check your settings, post your URL and WP admin username and password (admin credentials) in a private reply.

    Thanks

    January 14, 2019 at 1:18 pm #463168

    Briana Heinz
    Expired Member
    Post count: 12
    This reply has been marked as private.
    January 14, 2019 at 1:20 pm #463170

    Briana Heinz
    Expired Member
    Post count: 12
    This reply has been marked as private.
    January 14, 2019 at 1:33 pm #463171

    Guust
    Moderator
    Post count: 29970

    You have renamed the /plugins/geodirectory/ folder to /plugins/geodirectory-old/ with the result that none of your addons know where the core files are. Please leave default names as they are.

    You have not updated all your temporary URL to your new one, see https://wpgeodirectory.com/docs/useful-plugins/#bsr

    What is the username?

    January 14, 2019 at 1:40 pm #463172

    Briana Heinz
    Expired Member
    Post count: 12
    This reply has been marked as private.
    January 14, 2019 at 1:49 pm #463174

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    January 14, 2019 at 8:18 pm #463219

    Briana Heinz
    Expired Member
    Post count: 12
    This reply has been marked as private.
    January 15, 2019 at 3:53 am #463250

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 15, 2019 at 6:39 am #463259

    Briana Heinz
    Expired Member
    Post count: 12
    This reply has been marked as private.
    January 15, 2019 at 9:38 am #463285

    Guust
    Moderator
    Post count: 29970

    You must de-activate all V2 plugins, ie those starting with 2… and delete them.
    Replace all of them with the version that matches your GD core plugin which is 1….

    The Pricing Manager should be 2.0.34, not 2.5…

    Let us know.

    January 15, 2019 at 10:20 am #463298

    Briana Heinz
    Expired Member
    Post count: 12
    This reply has been marked as private.
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