plugins are not updating

This topic contains 9 replies, has 3 voices, and was last updated by  Kor 7 years, 4 months ago.

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  • November 17, 2017 at 4:53 pm #405763

    William Amos
    Expired Member
    Post count: 38

    my membership lapsed and when I renewed it none of the plugins would update.

    November 17, 2017 at 7:55 pm #405790

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Please deactivate and reactivate your licenses in your plugins screen on you site and let us know if that fixes the issue for you.

    If you need the keys again they are located in https://wpgeodirectory.com/your-account/

    November 18, 2017 at 3:10 pm #405900

    William Amos
    Expired Member
    Post count: 38

    only the advanced search and payments plugins showed up in the auto update tab. When I deactivated them and reactivated them they worked, but now the auto update tab does not show up.

    November 18, 2017 at 3:26 pm #405905

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    You can try updating using this plugin recommended here: https://wpgeodirectory.com/docs/useful-plugins/#easy

    November 21, 2017 at 6:47 pm #406300

    William Amos
    Expired Member
    Post count: 38

    I down loaded the plugin and it still will not update the plugins

    November 22, 2017 at 5:14 am #406330

    Kor
    Moderator
    Post count: 16516

    Hi William,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    November 22, 2017 at 12:40 pm #406384

    William Amos
    Expired Member
    Post count: 38
    This reply has been marked as private.
    November 22, 2017 at 4:22 pm #406409

    Kor
    Moderator
    Post count: 16516

    Hi William,

    Well, I don’t see any issues with updating and I’ve updated everything for you. Could you please check?

    Thanks!

    November 28, 2017 at 7:45 pm #407234

    William Amos
    Expired Member
    Post count: 38

    It said they all failed when I tried to update, idk. Thanks though. Sorry for the inconvenience.

    November 29, 2017 at 5:22 am #407317

    Kor
    Moderator
    Post count: 16516

    Hi William,

    No worries and have a nice day!

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