Plugins Not Installing

This topic contains 2 replies, has 3 voices, and was last updated by  Paolo 8 years ago.

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  • #379151

    Danielle Charbonneau
    Expired Member
    Post count: 12

    Hello. I signed up for full membership. I downloaded various plugins (Events, theme, etc.) I went to add new plugin from my WordPress dashboard, uploaded the .zip file and am getting the following message from WordPress:

    The package could not be installed. No valid plugins were found.
    Plugin install failed.

    What am I doing wrong? I have not had to input any licensing keys anywhere. Could that be the problem? If so, I can’t find where you enter them in WordPress. If that’s not the problem, could it be that I am working with a WordPress MultiSite?

    Please help. I am brand new at this! Thanks!

    #379157

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Danielle,

    Please see this guide here: https://wpgeodirectory.com/docs/installing-addons/

    If you still have problems please let us know and we will assist further.

    Thanks,

    Stiofan

    #379198

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    Make sure you install themes as themes and add-ons as plugins.

    Thanks

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