Pre-sales Questions on Pricing Manager with WP Invoicing

This topic contains 4 replies, has 3 voices, and was last updated by  Kiran 1 year, 7 months ago.

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  • #542016

    gowrann
    Expired Member
    Post count: 39

    Hi, I have a couple of questions regards GeoDirectroy Pricing Manager with WP Invoicing:

    What happens when a payment does not go through for an ongoing payment?

    For Admin

      Aare they alerted? How many times?

      Can they see invoices that are not paid in the admin area?

    For the customer

      Are they alerted?

      How many times? How easy is it for them to update credit card?

    Thanks

    #542035

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Please login with the account you used to purchase the Pricing Manager addon so we can provide you with support for that Premium addon.

    #542039

    gowrann
    Expired Member
    Post count: 39

    Hi – it’s a pre-sales question so I can work out if it’s worth the purchase.

    #542046

    gowrann
    Expired Member
    Post count: 39

    Actually I have bought all the GEO addons – so my account should reflect this.

    #542104

    Kiran
    Moderator
    Post count: 7069

    Hello,

    For Admin

    Aare they alerted? How many times?

    There is a “Due Date” & “Payment Reminder” feature to handle reminders for pending invoices. If Due Date option is enabled(see due-date.png) then it generates due date for the invoice when invoice is created. It sends payment reminder to user & bcc to admin if the day falls on the due date reminders days(see payment-reminder.png). It sends payment reminders selected days between 0 to 10 days after the due date.

    Can they see invoices that are not paid in the admin area?

    Yes, admin user can see all pending invoices in backend Invoicing > Invoices. Admin can also send invoice to customer manually from invoices lists page and invoice edit page.

    For the customer

    Are they alerted? How many times?

    Same as for the admin(see above)

    How easy is it for them to update credit card?

    If using PayPal gateway then no need to update credit card at website because payment processed at the PayPal site. Update credit card can be managed at PayPal site.
    If using Stripe gateway then it allows to update credit card from Invoice view page at front-end.

    Let us know if you have more questions.

    Regards,
    Kiran

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