Problem import dumped database (GeoDirectory & Multilocation)

This topic contains 4 replies, has 2 voices, and was last updated by  Paolo 8 years, 2 months ago.

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  • #253626

    zepartner
    Buyer
    Post count: 2

    Hi !

    I’m new to Geodirectory and everuthing works fine since I deleted a user… who entered every locations on the website (he is an admin, we used 3 admin to build the website).

    I made a mistake : I did not save his datas and send them to another user. So every locations are lost.

    I am now trying to solve this problem by uploading a dump from my database and a copy of my website FTP (from 2 days ago). Everything was fine except :

    – no Places tab in WordPress admin
    – places exist when accessing the page where it has to located BUT : no logo (they are on the right folder, right place)
    – when I click on a plce to open the page : 404 error

    My permalinks are not right. I already tried to fix it with Geodirectory. Nothing worked.

    Here is my config, I’m afrait I’ve lost all the work done in the past week… Can someone help me with this ?

    – WordPress (4.6)
    – Geodirectory (1.6.5)
    – Location manager (1.4.9)
    – Database MySQL (5.5)

    I can send the link to the dev website if necessary (and the access)

    Thanks a lot !

    #253828

    zepartner
    Buyer
    Post count: 2

    Up. Still having my issue. I can see the locations, but can’t access a location page in frontend.

    Still no “PLaces” tab in WP admin dashboard. My database dumb seems alright (auto dumped by OVH), and everything on the website works fine.

    Waiting for an answer. We just bought Multilocation plugin, hope we have some help here…

    #253907

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link, admin credentials and access to your database (cpanel/phpmyadmin) in a private reply (only staff can read them) and I’ll ask to the developers to have a look at your problem.

    Let us know,

    Thanks

    #258359

    zepartner
    Buyer
    Post count: 2

    Hi,
    thanks for taking time. I found a solution. y removing and installing the plugin everything was finally working.

    Maybe something went wrong while uploding the back-up n the new server…

    Have a nice day !

    #258450

    Paolo
    Site Admin
    Post count: 31206

    Thanks for letting us know 🙂

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