40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Problems

This topic contains 6 replies, has 2 voices, and was last updated by  Guust 7 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , , ,

  • Author
    Posts
  • August 31, 2017 at 11:06 pm #393863

    Amanda Thompson
    Expired Member
    Post count: 5

    I’m having all kinds of problems and not sure how to go about fixing them. My maps are not working and setting the location is not even showing up. My map icons are only showing the basic 4 icons. Also getting an error for new users to register.

    September 1, 2017 at 12:46 am #393873

    Amanda Thompson
    Expired Member
    Post count: 5

    Update, I uninstalled the Askimet plugin and that corrected the issue of users not being able to register. However, I am still having issues with the map and not seeing all options for icons. Also, when a user signs up the first page that pops up just says “there’s nothing here, try a search”, that only happens when they first register, how do I change that?

    September 1, 2017 at 1:15 am #393874

    Guust
    Moderator
    Post count: 29970

    We will review your settings if you like, just post your URL and WP admin details in a private reply here. Thanks

    September 1, 2017 at 1:28 am #393876

    Amanda Thompson
    Expired Member
    Post count: 5
    This reply has been marked as private.
    September 1, 2017 at 5:31 am #393888

    Guust
    Moderator
    Post count: 29970

    Your Google Map API key is not registered for the correct domain or correct API:
    Google Maps API error: InvalidKeyMapError
    Easiest may be to create a new one, see https://wpgeodirectory.com/docs/add-google-api-key/

    GeoDirectory does not come with map markers, unless you install the dummy data:
    https://wpgeodirectory.com/docs/basic-installation/#dummy
    https://wpgeodirectory.com/docs/faqs/where-can-i-find-map-markers/

    I had no trouble registering following the register link from the login top right of your pages.

    Also, when a user signs up the first page that pops up just says “there’s nothing here, try a search”, that only happens when they first register, how do I change that?

    Can you explain how to replicate that, when I login I get redirected to the page I was trying to access in the first place, which is how it works by default.

    Thanks

    September 1, 2017 at 5:56 am #393891

    Amanda Thompson
    Expired Member
    Post count: 5

    Okay, I got everything going fine now. Thanks so much!

    September 1, 2017 at 6:15 am #393894

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount