Punctuation in Listing Titles

This topic contains 18 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 9 months ago.

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  • January 21, 2016 at 6:25 pm #69788

    robnh
    Buyer
    Post count: 57

    I’ve reported this problem before and it still hasn’t been resolved.

    When entering a listing – if the listing title has any punctuation in the name, when submitting the listing, it comes back with the title and address information missing.

    What is the cause and fix for this??

    January 21, 2016 at 7:17 pm #69803

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I guess you are referring to this : https://wpgeodirectory.com/support/topic/apostrophies-in-listing-titles/

    However we couldn’t recreate the problem, could you be more precise?

    Please give us an example of title that doesn’t work.

    Thanks

    January 21, 2016 at 7:19 pm #69804

    robnh
    Buyer
    Post count: 57

    Cruisin’ Corvettes of Tallahassee

    January 21, 2016 at 7:27 pm #69809

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    just tested here: http://wpgeo.directory/attractions/united-states/chicago/attractions/cruisin-corvettes-of-tallahassee/

    No problems.

    There must be something in your install.

    Please provide a URL, admin and FTP credentials and we will have a look.

    Thanks

    January 21, 2016 at 7:40 pm #69818

    robnh
    Buyer
    Post count: 57
    This reply has been marked as private.
    January 22, 2016 at 3:41 pm #70002

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we also need FTP credentials to directly access files on your server.

    Let us know,

    Thanks

    January 22, 2016 at 3:44 pm #70004

    robnh
    Buyer
    Post count: 57
    This reply has been marked as private.
    January 23, 2016 at 9:12 am #70159

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I added 2 test listings with the name you provided, one from front end and one from backend and they both worked fine, let us know how to recreate this?

    Stiofan

    January 23, 2016 at 3:09 pm #81042

    robnh
    Buyer
    Post count: 57

    Stiofan,

    I just went in and tried editing the listing you added. I am unable to do so. Every time I click the update button, it comes back with the “test” in the listing title and shows a message up at the top stating: The backup of this post in your browser is different from the version below.

    Please see the attached image.

    January 23, 2016 at 3:12 pm #81044

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    i went into test2 and edited it fine, title and desription, how can i recreate this?

    Stiofan

    January 23, 2016 at 3:13 pm #81045

    robnh
    Buyer
    Post count: 57

    Stiofan,

    I don’t know. I’m using the latest version of Mozilla Firefox. I don’t know if that makes any difference.

    All I did was add a listing description, changed the address, added a logo, and tried to pull test out of the listing title.

    January 23, 2016 at 3:16 pm #81046

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    try a different browser, if that dont help make a list of exaclt each step i have to do to recreate, if i cant recreate i cant fix.

    Stiofan

    January 23, 2016 at 3:18 pm #83232

    robnh
    Buyer
    Post count: 57

    I’m having the same issue with a Chrome browser.

    I can’t get the listing title changes or the address changes to save.

    January 23, 2016 at 3:20 pm #85070

    robnh
    Buyer
    Post count: 57

    There are no set steps – it doesn’t matter if I enter the listing title first, or the address information first, or the web address first. It only happens if there is punctuation in the listing title.

    January 23, 2016 at 4:56 pm #106162

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    did you change the user provided? I get

    ERROR: Invalid username. Lost your password?

    Let us know,

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