Ratings widget doesn't show correct average

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Tagged: ratings

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July 17, 2014 at 6:38 pm #8870

Greg Mount
Free User

Post count: 82

The attached screenshot is the output of a place listing with 6 ratings. Five of the ratings are 5 stars and one is 4 stars. The rating summary in the sidebar says, “5.2 / 5 based on 6 reviews”. All caches have been cleared and the site is running the latest version of GD and all extension plugins. You can view the listing here:

http://torontomindbody.org/places/yoga-studios/tamara-verma-tripura/

July 17, 2014 at 6:44 pm #8872

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Greg,

I am just finishing for the night but i will flag this for vikas to look at (he is next on shift)

That is a strange one, says 6 reviews but i count 8, looks like somehow the review count has been messed up, i think we wrote a function to fix that, hopefully vikas has it handy.

Can you please provide:
wp-admin login
cpanel or FTP and DB access.

Nice looking site BTW 🙂

Thanks,

Stiofan

July 17, 2014 at 7:47 pm #8883

Greg Mount
Free User

Post count: 82

This reply has been marked as private.

July 18, 2014 at 10:48 am #8962

Vikas
Full Member

Post count: 1128

Hi,
I need ftp and db access of this staging server.

Thanks

July 18, 2014 at 12:53 pm #8968

Greg Mount
Free User

Post count: 82

This reply has been marked as private.

July 18, 2014 at 1:15 pm #8971

Vikas
Full Member

Post count: 1128

This reply has been marked as private.

July 18, 2014 at 1:21 pm #8974

Greg Mount
Free User

Post count: 82

Just noticed another related issue: go to torontomindbody.org, select any place or event listing, go to the reviews tab and hover just to the left of the 5-start input field. It’s possible to give a 6 out of 5 rating! WTF?

July 18, 2014 at 2:00 pm #8982
Stiofan O’Connor
Site Admin

Post count: 22956
That issue seems to be related to CSS and your CSS changes, i have fixed the JS so that this can not happen in future, it will be in the version released later today

If you need the fix now in geodirectory-assetsjsjRating.jquery.js line 200

Please change from
```
return note;
```
to:
```
if(note>opts.rateMax){note = opts.rateMax;}
return note;
```
Thanks,

Stiofan
July 19, 2014 at 12:46 am #9047

purpleedge
Expired Member

Post count: 539

Cool! That’s for people who “give 120%” 🙂

(Might be an Ozzie thing, our sports people often claim to have given over 100% during a game ??)

July 19, 2014 at 1:52 pm #9098

Stiofan O’Connor
Site Admin

Post count: 22956

Vikas has still not received details to be able to check?

Stiofan

July 19, 2014 at 4:23 pm #9124

Greg Mount
Free User

Post count: 82

Out of town until Monday. Will follow up then.

July 19, 2014 at 4:33 pm #9128

Stiofan O’Connor
Site Admin

Post count: 22956

Thanks for the update.

Stiofan

July 21, 2014 at 5:32 pm #9264

Greg Mount
Free User

Post count: 82

This reply has been marked as private.

July 22, 2014 at 5:47 am #9334

Greg Mount
Free User

Post count: 82

Here’s another weird one: http://torontomindbody.org/places/yoga-studios/lila-yoga-studio/

Sidebar shows a rating of 5.5 / 5 based on 2 reviews, however there are actually 5 reviews, three of which have star ratings.

July 22, 2014 at 10:13 pm #9492

Greg Mount
Free User

Post count: 82

This reply has been marked as private.
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