Redirect Loop problem

This topic contains 10 replies, has 2 voices, and was last updated by  Paolo 8 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #47263

    Sue
    Full Member
    Post count: 115

    I have a redirect loop problem with a new site I am setting up, site won’t load in browser. Am using the latest versions of GD and WP> Can’t see what’s wrong – any suggestions? Have tried all the usual things and followed the correct set up procedure.
    Thanks 🙂

    #47314

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we would need a link and admin credentials to have a look. We can’t debug without actually seeing the problem.

    Let us know,

    Thanks

    #47327

    Sue
    Full Member
    Post count: 115

    Yes I should have given you them BUT the problem seems to have cleared since I posted this and after 24 hours of happening! However, the Home Page displays fine in Safari but in Chrome and on Ipad, the map and images are not showing 🙁 Any ideas? I will check all my settings later tonight.
    Thanks Paolo,
    All the best,
    Sue

    #47379

    Sue
    Full Member
    Post count: 115
    This reply has been marked as private.
    #47434

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the maps work if you visit the website on https:// not on http:// you should redirect http:// to https:// via .htaccess file.

    http://stackoverflow.com/questions/4083221/how-to-redirect-all-http-requests-to-https

    To adjust the only element left not using https, I’d need your FTP or that you make the wp-content/themes folder writable, so that I can edit GDF functions.php from within wordpress.

    Otherwise you can do it yourself, simply open functions.php of GeoDirectory Framework (not the child theme, the main core theme) and change line 452.

    From:

    
    
    wp_register_style('googleFonts', 'http://fonts.googleapis.com/css?family=Lato:400,700,400italic,700italic');
    

    to:

    
    
     wp_register_style('googleFonts', '//fonts.googleapis.com/css?family=Lato:400,700,400italic,700italic');
    

    Let us know,

    Thanks

    #47531

    Sue
    Full Member
    Post count: 115
    This reply has been marked as private.
    #47549

    Paolo
    Site Admin
    Post count: 31206

    Hi Sue,

    I’m not really a server admin, but from what I can see that is not working.

    I’d ask for support to your server admin and yes you will need a new certificate unless the old site was using the same domain, in that case you can keep using the same certificate.

    None of this is really a support request related to our products though, so I’ll mark this as closed.

    Thanks

    #47552

    Sue
    Full Member
    Post count: 115
    This reply has been marked as private.
    #47636

    Sue
    Full Member
    Post count: 115

    PS to above post. No, I thought it was ok last night after making the changes you suggested, but it’s still not working properly, will have to try to sort it somehow. This has not happened before so I wonder if I have set up something wrong, but can’t see anything different in the Plesk settings and have done the procedure many times.

    Will let you know.
    Thanks,
    Sue

    #47718

    Sue
    Full Member
    Post count: 115

    PPS to above 2 posts, Paolo – FYI – I redid the whole thing using a new webspace and the domain.fr instead of domain.info. I used the GDF child and not the GDF Modern child and NO problems! I did not encounter any of the issues above. *happy*

    #47767

    Paolo
    Site Admin
    Post count: 31206

    Excellent, glad you solved it 🙂

Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket