Redirect loop

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 8 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #146037

    hezekiah
    Buyer
    Post count: 115

    Hi.
    Geodirectory is causing a redirect loop on my site.
    First, the core plugin worked but each time I activated any addon, the redirect loop began. Had to delete buddypress addon using ftp cause I initially thought it was the problem( despite my expired license) but the problem reoccured with otheraddons.
    Finaly deleted the core plugin and when i tried to reinstall, the site went into a redirect loop. Now had to delete geodirectory for my site to run using ftp. Pls i need a quick fix. Thank you.

    #146038

    hezekiah
    Buyer
    Post count: 115
    This reply has been marked as private.
    #146439

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,
    Something is caching your database calls, even for options which is no good, i’m guessing its hosting related but it could be due to a failed w3tc removal.

    To check you can try this code anywhere:

    
    
    delete_option('geodir_location_manager_activation_redirect');
    echo '###'.get_option('geodir_location_manager_activation_redirect').'###';

    it should output ‘######’ but because the DB value is cached it is showing ‘###1###’ the database value is not in the database it’s cached somewhere.

    Let us know how you get on.

    If you want access to the back-end you should move the locations manager plugin’s folder out of the plugins folder.

    Thanks,

    Stiofan

    #146450

    hezekiah
    Buyer
    Post count: 115

    thanks for the reply.
    Is there a way to correct this error and what can I do about the failed w3tc removal.
    Am not so familiar with database and the likes. Thanks

    #146451

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    There is no error on our part, the problem is your server is returning an incorrect (cached) value.

    w3ctc can be a pain to remove here is a link: http://lmgtfy.com/?q=how+to+completely+remove+w3+total+cache

    But it might not be that, it might be a hosting issue, i noticed your wp-config.php is take over by your hosting company, so that might be the problem, if you are unsure i would talk with your host and explain the problem to them.

    Thanks,

    Stiofan

    #146463

    hezekiah
    Buyer
    Post count: 115

    Thanks for the reply. I will really appreciate you talking to my hosting provider (pagely). Informed them in my own little way using your exact words.Am sure Your input will help them. Thank you.

    #146472

    Paolo
    Site Admin
    Post count: 31206

    He was suggesting you to talk to them, we don’t have time to talk to hosting providers of our customers. That would be way beyond support.

    Thank you

Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket