40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Refund for duplicate purchase?

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 6 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • August 23, 2018 at 4:58 pm #443744

    Kate Krauss
    Free User
    Post count: 18

    Hi,

    I accidentally just purchased the add-on for one location, when I meant to purchase the location manager for all locations. I then bought the location manager for all locations. Could you refund me the first one?

    Thanks.

    August 23, 2018 at 6:07 pm #443749

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    in the 1st order you have the location manager for unlimited sites + the advance search add-on.

    In the second you only have the location manager for unlimited site.

    I’ve refunded the second. Let me know if you didn’t want the advance search add-on as well…

    Thanks

    August 23, 2018 at 7:21 pm #443764

    Kate Krauss
    Free User
    Post count: 18

    Wow, that was fast! I do want the location manager for unlimited, and the advanced search add-on–so I’m set now, correct?

    Thanks again.

    August 23, 2018 at 8:12 pm #443769

    Paolo
    Site Admin
    Post count: 31206

    Yes you are… 🙂

    Thank you for joining!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount