Refund for duplicate purchase?

This topic contains 3 replies, has 2 voices, and was last updated by Paolo 5 years, 8 months ago.

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Tagged: billing, Refund

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August 23, 2018 at 4:58 pm #443744

Kate Krauss
Free User

Post count: 18

Hi,

I accidentally just purchased the add-on for one location, when I meant to purchase the location manager for all locations. I then bought the location manager for all locations. Could you refund me the first one?

Thanks.

August 23, 2018 at 6:07 pm #443749

Paolo
Site Admin

Post count: 31206

Hi,

in the 1st order you have the location manager for unlimited sites + the advance search add-on.

In the second you only have the location manager for unlimited site.

I’ve refunded the second. Let me know if you didn’t want the advance search add-on as well…

Thanks

August 23, 2018 at 7:21 pm #443764

Kate Krauss
Free User

Post count: 18

Wow, that was fast! I do want the location manager for unlimited, and the advanced search add-on–so I’m set now, correct?

Thanks again.

August 23, 2018 at 8:12 pm #443769

Paolo
Site Admin

Post count: 31206

Yes you are… 🙂

Thank you for joining!
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