Safari Image Upload Issue

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Tagged: Image Upload, safari

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July 18, 2017 at 11:33 am #387502
Laura Dunkley
Buyer

Post count: 30
Hello,

I wondered if there are any known issues with GeoDirectory image upload and Safari – We have had a few users unable to upload images to their listing in Safari.

It has been reported that users are not able to upload any images to their listings – either using drag and drop or upload button. The images just hang there partially uploaded and can’t be deleted either.

This doesn’t seem to happen in Chrome.

We are running WordPress version 4.8
GeoDirectory version 1.6.21

Other Plugins:
- AMP
- Antispam Bee
- Contact Form 7
- Email Users
- Epoch
- GeoDirectory Advance Search Filters
- GeoDirectory Custom Google Maps
- GeoDirectory Location Manager
- GeoDirectory Payment Manager
- GitHub Updater
- Glue for Yoast SEO & AMP
- Google Analytics for WordPress by MonsterInsights
- Select Imagify
- iThemes Security
- MailChimp for WordPress
- Pinterest Pin It Button On Image Hover And After Post & Page Content
- Query Monitor
- Deactivate
- Scriptless Social Sharing
- SG Optimizer
- Simple Comment Editing
- Sucuri Security – Auditing, Malware Scanner and Hardening
- Update Control
- Vafpress Post Formats UI
- WP Easy Updates
- WP Gallery Custom Links
- WP Google Fonts
- WP Instagram Widget
- WP Rocket
- Yoast SEO
Thank you for your help,

Diane
On Behalf of Laura Dunkley
July 18, 2017 at 12:22 pm #387513

Kor
Moderator

Post count: 16516

Hi there,

Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

July 18, 2017 at 1:08 pm #387520

Laura Dunkley
Buyer

Post count: 30

This reply has been marked as private.

July 19, 2017 at 12:57 pm #387683

Giri
Expired Member

Post count: 3155

Please post your site url too.

Thanks

July 19, 2017 at 1:24 pm #387693

Laura Dunkley
Buyer

Post count: 30

This reply has been marked as private.

July 19, 2017 at 1:46 pm #387698

Giri
Expired Member

Post count: 3155

Laura, you posted the login credentials without any url. So obviously i’m asking the url for login.

Thanks

July 19, 2017 at 2:46 pm #387709

Laura Dunkley
Buyer

Post count: 30

This reply has been marked as private.

July 19, 2017 at 5:03 pm #387729

Giri
Expired Member

Post count: 3155

Hi Laura,

The problem is caused by your SG cache plugin. We support only WP Super cache and GD Booster.

So disable that siteground cache plugin and use either wp super cache or GD booster.

Thanks
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