Search by zip code not found in WordPress

This topic contains 16 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 3 months ago.

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  • #442551

    Evolution Colombia
    Expired Member
    Post count: 13

    Hi, i am from Colombia, but my website is for United States, when searching by zip-code, the website not find results, i not find anything that fix this problem.

    The first image is my search configuration in GD.
    The second image is the default list of events.
    The third image is the result of search by zip-code 10029.
    The fourth image is the event info in WordPress

    Please help me with this problem.

    PD: My english is very basic, excuse me if you don’t understand

    #442582

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    it looks like the event has no categories, which is a mandatory field.

    If that is not the problem please provide admin credentials in a private reply and we will check.

    Thanks

    #442641

    Alex Rollin
    Moderator
    Post count: 27815

    Also, you can try adding location specific text to (Near) search for Google

    The setting is at:

    Geodirectory – General – Search – Add location specific text to (Near) search for Google

    Try adding “United States” there

    #442696

    Evolution Colombia
    Expired Member
    Post count: 13

    Hello, thanks for your response, my event has no categories. should I add one to zip-code?.

    I use multi locations addon.

    #442707

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Categories for events can first be created at

    Events Categories (from the menu)

    After you create a category, then visit your listings and apply the category to each listing.

    https://wpgeodirectory.com/docs/places-categories-and-listings/#extend

    #442708

    Evolution Colombia
    Expired Member
    Post count: 13

    Hello,

    It works now, i am add zip-code category and the search by zip code work, but once find the event, the page is redirect to homepage

    #442711

    Alex Rollin
    Moderator
    Post count: 27815

    You should not use a zip code as a category.

    Zip code is part of the address information.

    About the redirection to the home page, please share the site URL and WP Admin credentials in a private reply and we will check on your site settings.

    #442712

    Evolution Colombia
    Expired Member
    Post count: 13
    This reply has been marked as private.
    #442713

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I adjusted the settings at GeoDIrectory – Design – Navigation to set the menu items.
    lease review these settings and adjust to your liking.

    I was able to add events through the frontend and backend editor and was not redirected to the homepage.

    Please let us know if the issue happens again, and how we can take steps to recreate it.

    Thanks

    #442717

    Evolution Colombia
    Expired Member
    Post count: 13

    Hello,

    The problem is when search by zip-code search bar.
    See in the image.

    Thanks.

    #442722

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #442725

    Evolution Colombia
    Expired Member
    Post count: 13

    Hello,

    The search by zip-code works, but redirect the web site to home page after find the events, it is the problem.

    #442731

    Alex Rollin
    Moderator
    Post count: 27815

    Can you tell me the steps you take to see that error?

    #442734

    Evolution Colombia
    Expired Member
    Post count: 13
    This reply has been marked as private.
    #442736

    Alex Rollin
    Moderator
    Post count: 27815

    Try a hard reload to clear your browser cache. That doesn’t happen to me when I repeat what you did in the video.

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