Search Widget

This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 9 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #33493

    mummyweekly
    Free User
    Post count: 5

    Hello

    for some time now, we have been unable to add the GD search widget to our pages. We are able to add all other widgets and while the search widget appears on the widget page as having successfully placed, when you go to the geo page it can’t be seen. We have been trying to add it to our sidebars.

    http://www.mummyweekly.com.au/find_add_childcare/

    Danielle

    #33522

    Guust
    Moderator
    Post count: 29970

    Hi Danielle, is this fixed? I can see the GD search here:

    #33585

    mummyweekly
    Free User
    Post count: 5

    Hello Guust
    We can see the GD search widgets we have added at the top sections in the past, but we are no longer able to add a GD search widget to any page for example we are trying to currently put one on a right sidebar to see how it looks, and while we can place the widget there on the widget select page it does not carry through to appear in the place we have instructed the widget to be. GDSRS (GD search right sidebar is supposed to have a GD search widget there but it’s not visable). This has been a problem for us for a few weeks now.

    #33597

    Guust
    Moderator
    Post count: 29970

    Can you post your admin details in a private message, so we can have a look for you.

    #33646

    mummyweekly
    Free User
    Post count: 5
    This reply has been marked as private.
    #33659

    Guust
    Moderator
    Post count: 29970

    Have you always used Custom Sidebars?
    Does turning off the sidebar plugin fix things?

    #33717

    mummyweekly
    Free User
    Post count: 5
    This reply has been marked as private.
    #33746

    Guust
    Moderator
    Post count: 29970

    I am going to pass this one to Paolo.
    This might be Siteground related, and I cannot figure it out.

    #33810

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’m not 100% sure if it is JetPack adding the “Widget Visibility” option, but I tend to think that is the source of the problem. We would have to disable it to test and cofirm, apparently it prevents the search widget to be added to any sidebar.

    It could be something else.

    However I was able to add the search widget using the shortcode in a text widget.

    Let me know if this is an acceptable solution or you prefer us to further investigate.

    Thanks

Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount