40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Searching by ZIP code yields "ZERO_RESULTS" error

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 6 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • October 2, 2018 at 2:14 pm #448486

    Ethan Berg
    Buyer
    Post count: 8

    Hello there,

    When users on our site search for listings by ZIP code 22482, the browser throws an error: “Search was not successful for the following reason: ZERO_RESULTS”. As far as we can tell, this is the only ZIP code the system cannot find. We do, indeed, have listings in that ZIP code, and we’ve verified that the ZIP is correct for that area. This has led to a customer who is becoming quite upset with us.

    Does anyone have any ideas? As far as I can tell, our Multilocation settings are correct.

    Thanks!
    Ethan

    October 2, 2018 at 3:44 pm #448497

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount