Send Enquiry Form Problem

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Tagged: email, form, Send Enquiry

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September 22, 2015 at 4:54 am #54043

sager
Full Member

Post count: 38

Hello all

i have a problem with the message that listing get from the website
the mail address of the sender doesn’t appear in the message for some reason

here the example (the email address is missing)

Dear xxx xxxx,

An enquiry has been sent from xxxxxxxxxx

===============================

test test
From : sager
Phone : 000000000

Sent from – Tour Guides.

===============================

Thank you,

http://www.israel-guides.net.

September 22, 2015 at 4:13 pm #54119

Paolo
Site Admin

Post count: 31206

Hi Sager,

would you mind providing admin credentials in a private reply so that we can do some tests? I can’t recreate this on my test websites.

Let us know,

Thanks

September 24, 2015 at 5:22 am #54325

sager
Full Member

Post count: 38

This reply has been marked as private.

September 24, 2015 at 6:21 pm #54411

Paolo
Site Admin

Post count: 31206

Hi,

the address is in the header of the email and clicking reply will use the correct email address.

Let us know if this helps.

Thanks

September 26, 2015 at 2:08 pm #54629

sager
Full Member

Post count: 38

yes i see it but it was show in the main message and now it is confuse my users
can the mail add show in the main message?
thx

September 26, 2015 at 2:55 pm #54634

Paolo
Site Admin

Post count: 31206

Hi,

I’m 100% sure that it never showed there, I just double check and the code for this never changed.

However I can ask to the deverlopers if they can add it.

We’ll let you know,

Thanks

September 26, 2015 at 3:10 pm #54636

sager
Full Member

Post count: 38

it is show my publisher ask what happened that the email stop showing on the message

thx

September 26, 2015 at 4:04 pm #54649

Stiofan O’Connor
Site Admin

Post count: 22956

Hello,

It is possible to use the code “[#from_email#]” in the notification email, but i have added it to core to show in the body, this will be in the release later today.

Thanks,

Stiofan

October 14, 2015 at 3:30 pm #56868

sager
Full Member

Post count: 38

🙂 Thanks work fine

October 14, 2015 at 4:01 pm #56869

Paolo
Site Admin

Post count: 31206

You are welcome, Thanks for letting us know 🙂
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