Send Enquiry Form Problem

This topic contains 9 replies, has 3 voices, and was last updated by  Paolo 8 years, 7 months ago.

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  • September 22, 2015 at 4:54 am #54043

    sager
    Full Member
    Post count: 38

    Hello all

    i have a problem with the message that listing get from the website
    the mail address of the sender doesn’t appear in the message for some reason

    here the example (the email address is missing)

    Dear xxx xxxx,

    An enquiry has been sent from xxxxxxxxxx

    ===============================

    test test
    From : sager
    Phone : 000000000

    Sent from – Tour Guides.

    ===============================

    Thank you,

    http://www.israel-guides.net.

    September 22, 2015 at 4:13 pm #54119

    Paolo
    Site Admin
    Post count: 31206

    Hi Sager,

    would you mind providing admin credentials in a private reply so that we can do some tests? I can’t recreate this on my test websites.

    Let us know,

    Thanks

    September 24, 2015 at 5:22 am #54325

    sager
    Full Member
    Post count: 38
    This reply has been marked as private.
    September 24, 2015 at 6:21 pm #54411

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the address is in the header of the email and clicking reply will use the correct email address.

    Let us know if this helps.

    Thanks

    September 26, 2015 at 2:08 pm #54629

    sager
    Full Member
    Post count: 38

    yes i see it but it was show in the main message and now it is confuse my users
    can the mail add show in the main message?
    thx

    September 26, 2015 at 2:55 pm #54634

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’m 100% sure that it never showed there, I just double check and the code for this never changed.

    However I can ask to the deverlopers if they can add it.

    We’ll let you know,

    Thanks

    September 26, 2015 at 3:10 pm #54636

    sager
    Full Member
    Post count: 38

    it is show my publisher ask what happened that the email stop showing on the message

    thx

    September 26, 2015 at 4:04 pm #54649

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    It is possible to use the code “[#from_email#]” in the notification email, but i have added it to core to show in the body, this will be in the release later today.

    Thanks,

    Stiofan

    October 14, 2015 at 3:30 pm #56868

    sager
    Full Member
    Post count: 38

    🙂 Thanks work fine

    October 14, 2015 at 4:01 pm #56869

    Paolo
    Site Admin
    Post count: 31206

    You are welcome, Thanks for letting us know 🙂

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