"Send Inquiry" form on listing page is not functioning properly

This topic contains 4 replies, has 2 voices, and was last updated by  Alex Rollin 6 years, 4 months ago.

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  • December 11, 2017 at 7:30 pm #409106

    Dave Flanagan
    Free User
    Post count: 81

    Hi

    My question is in regards to the “Send Email” form on the listing pages. This form tells users that an email has successfully been sent when it in fact has not been sent to the email on the listing. The Email Logs plugin also says that the email has been sent but it hasn’t been received. I am not sure what could be causing this issue. Any insight would be appreciated.

    Thanks
    Dave

    December 11, 2017 at 9:53 pm #409129

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    the email is being sent to the email address associated with the listing, as opposed to the site admin address. Have you tested it with a listing email that is known to you?

    December 11, 2017 at 9:53 pm #409130

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    the email is being sent to the email address associated with the listing, as opposed to the site admin address. Have you tested it with a listing email that is known to you?

    December 13, 2017 at 2:45 pm #409367

    Dave Flanagan
    Free User
    Post count: 81

    I have tested it with a listing email that is known to me and the email is not receiving anything from the website

    December 14, 2017 at 5:10 am #409482

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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