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Tagged: message

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February 10, 2015 at 8:43 am #30527

viguursthijs
Buyer

Post count: 273

Hi Guys,

i found something strange. When a visitor sends a message to a place-owner he gets a popup where name, message, contact AND email need to be submitted.
But: The place-owner doesn’t get the mailadres of the sender in its mail. We’ve tried several shortcuts, like: [#user_email#], [#from_email#], [#email#]. Nothing works.

The other thing is that if I change the name of the owner in the backend, the [#to_name#] thats being presented is our Admin-name..

Any quick solutions here?…

February 10, 2015 at 8:45 am #30528

viguursthijs
Buyer

Post count: 273

[#to_name#] -> I mean: whatever we do: the message to the place-owner is always: Hello I Am Yogi…

February 10, 2015 at 8:52 am #30529

viguursthijs
Buyer

Post count: 273

This reply has been marked as private.

February 10, 2015 at 10:42 am #30536

Guust
Moderator

Post count: 29970

The sender’s email is in the “reply to”.
If the listing owner replies to the email, it will go to the sender.

You can add something like this sentence at the end of the notification:
“Click the “reply to” button to send a message to [#from_name#].
Thank you, [#site_name#].”

February 10, 2015 at 5:19 pm #30576

Paolo
Site Admin

Post count: 31206

Please let us know if we can set this as resolved.

Thank you

February 10, 2015 at 6:35 pm #30591

viguursthijs
Buyer

Post count: 273

Ill check tomorrowmorning!

February 11, 2015 at 11:01 am #30662

viguursthijs
Buyer

Post count: 273

You were completely right. Sorry for the confusion.

Thanks!
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