send message to listing

This topic contains 6 replies, has 3 voices, and was last updated by  viguursthijs 9 years, 2 months ago.

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  • February 10, 2015 at 8:43 am #30527

    viguursthijs
    Buyer
    Post count: 273

    Hi Guys,

    i found something strange. When a visitor sends a message to a place-owner he gets a popup where name, message, contact AND email need to be submitted.
    But: The place-owner doesn’t get the mailadres of the sender in its mail. We’ve tried several shortcuts, like: [#user_email#], [#from_email#], [#email#]. Nothing works.

    The other thing is that if I change the name of the owner in the backend, the [#to_name#] thats being presented is our Admin-name..

    Any quick solutions here?…

    February 10, 2015 at 8:45 am #30528

    viguursthijs
    Buyer
    Post count: 273

    [#to_name#] -> I mean: whatever we do: the message to the place-owner is always: Hello I Am Yogi…

    February 10, 2015 at 8:52 am #30529

    viguursthijs
    Buyer
    Post count: 273
    This reply has been marked as private.
    February 10, 2015 at 10:42 am #30536

    Guust
    Moderator
    Post count: 29970

    The sender’s email is in the “reply to”.
    If the listing owner replies to the email, it will go to the sender.

    You can add something like this sentence at the end of the notification:
    “Click the “reply to” button to send a message to [#from_name#].
    Thank you, [#site_name#].”

    February 10, 2015 at 5:19 pm #30576

    Paolo
    Site Admin
    Post count: 31206

    Please let us know if we can set this as resolved.

    Thank you

    February 10, 2015 at 6:35 pm #30591

    viguursthijs
    Buyer
    Post count: 273

    Ill check tomorrowmorning!

    February 11, 2015 at 11:01 am #30662

    viguursthijs
    Buyer
    Post count: 273

    You were completely right. Sorry for the confusion.

    Thanks!

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