sender name – general settings

I cannot replicate that on my test site.
Where are you adding this?
GD > General > General tab > Sender name?
Where does it show like that, in the body of the email?

That is indeed weird, I’ll get the others to have a look to.
A single quotation mark is usually

& # 3 9 ;

but I guess

& # 0 3 9 ;

is the same.
You did not use a curly quote, because that would be

& # 8 2 1 6 ;

or

& # 8 2 1 7 ;

Hi,

please provide link, wp admin and ftp credentials and we will have a look.

Thanks

It looks like something is hooking in and changing that value for you, you can fix it by adding this code to your theme functions.php

add_filter( 'wp_mail_from_name', 'my_custom_wp_mail_from_name' );
function my_custom_wp_mail_from_name( $original_email_from ) {
	return stripslashes(get_option('site_email_name'));
}

Thanks,

Stiofan

Thanks for letting us know 🙂