Services Across Multiple Cities

This topic contains 7 replies, has 2 voices, and was last updated by  Alex Rollin 6 years, 1 month ago.

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  • September 17, 2019 at 3:01 am #508549

    Angela
    Expired Member
    Post count: 10

    Is it possible to create listings for businesses that may service multiple cities, but not necessarily be located in all cities? E.g. if I create a listing for a business that has an office in City A but services all cities in region B, then I would like the user to be able to search for businesses in City C (located within region B) and for that business to display in the search results.
    I understand that there has been this question previously and I am wondering if there has been any updates made that would now allow this to happen or if not, can you advise whether a solution is on the road map for development?

    September 17, 2019 at 11:03 am #508593

    Alex Rollin
    Moderator
    Post count: 27815

    The Franchise manager was created for that exact purpose.
    https://wpgeodirectory.com/docs-v2/addons/franchise/

    September 18, 2019 at 12:08 am #508797

    Angela
    Expired Member
    Post count: 10

    Hi Alex,

    from what I am reading from past forum submissions, the franchise manager requires a physical location to be entered for each area that the business covers. Is that correct or has this been updated? Will it allow me to set up a listing to show that an office is located in just one city but services many/all cities in a region without having to set a physical location for each city?

    September 18, 2019 at 12:37 am #508803

    Alex Rollin
    Moderator
    Post count: 27815

    The Franchise Manager allows the listing owner to create ‘copies’ of their listing, each one with a different address (and other fields, they have choice) but the main point is to show multiple locations.

    I think what you are talking about is a ‘service area’. There are a couple ways to do that, including making a custom field with a list of areas so they can select the areas they service and then make that field an advanced search option.

    September 18, 2019 at 12:44 am #508807

    Angela
    Expired Member
    Post count: 10

    Hi Alex,

    yes a ‘service area’ option is exactly what I am looking for. Unfortunately, the franchise manager won’t work as these businesses will not have a physical location in each of the areas they service.
    Including a custom field is not an option as there will be hundreds of areas that would need to be created if I were going to use this.
    So does that mean there isn’t anything in the pipeline for this sort of thing? I really love the product and am hoping I can continue to use it but I won’t be able to if I can’t set up ‘service areas’ properly. Can you suggest anything else I can try that might be suitable?

    September 18, 2019 at 12:50 am #508812

    Alex Rollin
    Moderator
    Post count: 27815

    I know we have a task to work on service area type improvements but it is behind several other items. I will mark your topic here in case there is an update about the status of that feature.

    September 18, 2019 at 1:03 am #508817

    Angela
    Expired Member
    Post count: 10

    I know you can’t quote a time on something like this, but the several items in front of this one… would you be thinking several months or several years to complete?

    September 18, 2019 at 9:27 am #508900

    Alex Rollin
    Moderator
    Post count: 27815

    For your case, have you considered using a secondary CPT without a physical location? Physical Location could be used on the main listing, and then a secondary type could be used for the service areas, linking them to the main listing with the Custom Post Types addon Link Posts field.

    https://wpgeodirectory.com/docs-v2/addons/custom-post-types/

    About using the Franchise Manager, since the address is not locked on the child listing, it is not necessary to set a street address. For example instead of 123 Java Way it could be “Arizona Service Area”.

    I am sorry but I don’t have more information about when we will be working on additional service area features.

    Franchise manager is the best fit. I hope you will try it out and perhaps consider what changes would need to made to make it work for your case.

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