Shortcode [gd_listing_map] not working with parent categories

This topic contains 15 replies, has 3 voices, and was last updated by  Uta Künkler 6 years ago.

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  • April 27, 2018 at 9:59 pm #428291

    Uta Künkler
    Full Member
    Post count: 54

    Hi there,

    I am trying to create some pages with gd_listing_map shortcode on it, e.g. page https://www.besser-bilden.de/suche-privatschulen/

    When using any parent category I am receiving a 500 error!

    Example:
    [gd_listing_map width=100% height=300 scrollwheel=false marker_cluster=1 zoom=7 category=”237″]

    Category 237 has several children.
    When using category 269 (also a parent category) the focus of the map is jumping into the northern sea. 🙁

    When using [gd_listing_map width=100% height=300 scrollwheel=false marker_cluster=1 zoom=7 category=”288″] everything is working properly so it seems to have something to do with the parent case I’d guess.

    Could you please have a look on that?
    Regards from Germany,

    Matthias

    April 27, 2018 at 10:01 pm #428293

    Uta Künkler
    Full Member
    Post count: 54
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    April 27, 2018 at 10:04 pm #428294

    Uta Künkler
    Full Member
    Post count: 54
    This reply has been marked as private.
    April 28, 2018 at 12:23 am #428298

    Guust
    Moderator
    Post count: 29970

    Sounds very much like you have listings in those categories that have incorrect data. Did you import the listings using CSV or where they all added from the website frontend or backend?

    There is something strange happening, none of your location URLs are working,
    https://www.besser-bilden.de/location/aalen/
    should be
    https://www.besser-bilden.de/location/deutschland/baden-wuerttemberg/aalen/

    There is some redirects going on, or some serious caching.

    Maybe one of the developers has a better idea what is wrong, but start with de-activating anything that may rewrite URLs.

    April 28, 2018 at 9:30 pm #428346

    Uta Künkler
    Full Member
    Post count: 54

    Hi Guust,

    your first guess does not seem to be valid as the GD-homepage is working under https://www.besser-bilden.de/suche-internat-privatschule/
    But, yes, I imported the locations by csv import.

    Redirection – hm, might be. I had a redirection plugin activated as well as a https-redirect which I just changed into a .htaccess-redirect. Unfortunately, that did not help. Did you switch off me redirection-plugin? It is deactivated at the moment…

    The location URLs are like that:
    https://www.besser-bilden.de/privatschulen-internate-suche/deutschland/bayern/muenchen/eurokolleg-fachoberschule-muenchen/

    The URL is defined via your prefix setting under permalinks.

    I have no better idea on my side 🙁 – do you??

    April 29, 2018 at 12:21 am #428355

    Guust
    Moderator
    Post count: 29970

    None of your country or region pages work, see https://www.besser-bilden.de/aaa/
    But only your city pages work, although your multilocation, GD permalinks and WP permalinks settings are correct.
    Something is re-writing the location URLs.

    Can you give us FTP details too and we will have a closer look.

    April 29, 2018 at 3:35 pm #428389

    Uta Künkler
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    Post count: 54
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    April 30, 2018 at 4:43 am #428426

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    April 30, 2018 at 9:18 am #428448

    Uta Künkler
    Full Member
    Post count: 54
    This reply has been marked as private.
    April 30, 2018 at 10:00 am #428456

    Kiran
    Moderator
    Post count: 7069

    Hi,

    Where do I have to change which country names?

    Without checking database entries i can’t say.

    We need phpMyAdmin access via browser. Send us url to login phpMyAdmin database.

    If you have no idea about phpMyAdmin database url then send us CPanel credentials, i will manage it via cpanel.

    Kiran

    April 30, 2018 at 10:47 am #428477

    Uta Künkler
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    Post count: 54
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    April 30, 2018 at 12:17 pm #428498

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    April 30, 2018 at 2:04 pm #428508

    Uta Künkler
    Full Member
    Post count: 54
    This reply has been marked as private.
    May 1, 2018 at 5:35 am #428580

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    May 1, 2018 at 3:02 pm #428641

    Uta Künkler
    Full Member
    Post count: 54

    super, thank you very much!!

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