35% OFF EVERYTHING
END OF YEAR SALE
Buy Now

Social Importer “Something went wrong” Message

This topic contains 24 replies, has 3 voices, and was last updated by  res818 7 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • April 3, 2017 at 5:34 pm #371569

    res818
    Free User
    Post count: 17

    I don’t see anything labeled authorize. I am able to go through all the steps as they are explained in the Social Importer Addon documentation. When clicking the final step’s OK button is when I get the “Something went wrong” message.

    April 4, 2017 at 1:13 pm #371708

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can you also provide FTP info and i will make it output the entire response.

    Thanks,

    Stiofan

    April 4, 2017 at 3:51 pm #371759

    res818
    Free User
    Post count: 17
    This reply has been marked as private.
    April 4, 2017 at 3:52 pm #371760

    res818
    Free User
    Post count: 17
    This reply has been marked as private.
    April 4, 2017 at 6:34 pm #371802

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I recently released an update for SI which should fix this, please check and let me know if you have any problems.

    Thanks,

    Stiofan

    April 4, 2017 at 7:57 pm #371818

    res818
    Free User
    Post count: 17

    Excellent job. Works great. Thank you!

    April 4, 2017 at 10:46 pm #371845

    res818
    Free User
    Post count: 17

    I see that the importer is adding twitter and other social media links into the website url text box. Facebook is correct.

    April 4, 2017 at 10:47 pm #371846

    res818
    Free User
    Post count: 17

    And it needs to add http:// to the website url.

    April 5, 2017 at 12:49 pm #371936

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I guess that’s the way they entered the info on FB as it seems to import ok for me when i run tests.

    Stiofan

    April 8, 2017 at 10:47 pm #372629

    res818
    Free User
    Post count: 17

    Everything looks good. Thanks!

  • Author
    Posts
Viewing 10 posts - 16 through 25 (of 25 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount