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social importer update not working

This topic contains 4 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 8 months ago.

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  • March 20, 2018 at 11:44 pm #422443

    Kathy Geisler
    Lifetime Member
    Post count: 313

    Hi,

    We upgraded the social importer but it is not working properly.

    Once I click ‘Import Details’ the page goes directly to ‘Publish’ without any details or geographical information.

    Can you tell us what we need to do to adjust it?

    Thank you!!

    March 21, 2018 at 1:13 am #422447

    Kor
    Moderator
    Post count: 16516

    Hi Kathy,

    Thanks for reaching us. Could you please share your Website WP admin credentials in private reply so that I could check on it?

    Thanks!

    March 21, 2018 at 10:46 am #422510

    Alex Rollin
    Moderator
    Post count: 27815

    There was another update to Social Importer yesterday, please check again.

    March 21, 2018 at 9:01 pm #422625

    Kathy Geisler
    Lifetime Member
    Post count: 313
    This reply has been marked as private.
    March 22, 2018 at 5:02 am #422662

    Alex Rollin
    Moderator
    Post count: 27815

    That is the current version, as can be seen at https://wpgeodirectory.com/your-account/

    Keep your eye on the blog for updates about the V2 release schedule.

    The ‘fix’ may be to renew the app token, or to start over with a new app on facebook and follow the guide for setup.

    https://wpgeodirectory.com/docs/social-importer-addon/

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