Split: New licence / updates system info

This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 8 years, 7 months ago.

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  • #152809

    webgeeksmarketing
    Buyer
    Post count: 7

    Hy guys,
    So I updated my license key for Multilocations, but I have a couple problems:

    1. If I go to places, the pages are empty, I can’t edit anything. The info is there as it was added a few months ago, but can’t see anything anymore.
    2. I have GeoDirectory Location Manager ver 1.3.9 and when I click to update I get an error saying plugin update fail.

    I tried to open a new thread for these problems but I could not find a way to do it. How can I do that?

    Thank You!

    #152859

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #152895

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve split the topic and removed your credentials to add them in my 1st private reply while we check.

    To submit a new topic, you need to enter into the forum where you want to add it, for example General Discussion. https://wpgeodirectory.com/support/forum/geodirectory-core-plugin-forum/general-discussion/

    Than click the “New Post” button.

    We’ll get back to you asap for your updating problem.

    Thanks for your patience,

    #152896

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can you please provide FTP info?

    Thanks,

    Stiofan

    #160635

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I got login info from here: https://wpgeodirectory.com/support/topic/new-licence-updates-system-info/page/8/#post-159528

    But i still need FTP to solve this, other wise i can’t…

    Stiofan

    #161546

    webgeeksmarketing
    Buyer
    Post count: 7
    This reply has been marked as private.
    #163080

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info, please check now, i updated your GD and your locations manager, you were on a old old verson of locations manager, there is a new licencing system now so for future updates you will need to enter your new licence.

    Thanks,

    Stiofan

    #163312

    webgeeksmarketing
    Buyer
    Post count: 7

    Great! Thank you!

    Now what about the other problem, the places pages are empty in admin, can’t edit anything.

    Thx!

    #163406

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I would try to disable non GD plugins till you find the responsible for this, you have plenty of outdated plugins.

    Let us know,

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